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  • User Login Problem

    First off, let me thank everyone in advance. I have been absolutely combing these forums and have received a ton of good tips and tricks.

    I am having an issue with the registration form completely accepting a new forum registrant, and when I click ok to let that user have access to post, etc, everything works fine.

    When I try to log in as that user however to test the login, no error pops up when I enter the correct username and password, it just refreshes the page and I am not logged in.

    When I try to post a reply to a thread, it gives me this:

    You are not logged in or you do not have permission to access this page. This could be due to one of several reasons:
    1. <LI class=smallfont>You are not logged in. Fill in the form at the bottom of this page and try again. <LI class=smallfont>You may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
    2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
    But then when I enter that information again, correctly, it does not see that entry.

    Any thing I am missing? By the way, I am on mostly default settings, as this is my first day trying to set it up.

  • #2
    Is this type of question better posed in the .com or .org version of this message board? I don't want to be in the wrong one!

    Comment


    • #3
      To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

      Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions


      [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

      Next, disable all plugins.

      Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

      define('DISABLE_HOOKS', true);

      Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


      Comment


      • #4
        Originally posted by Steve Machol View Post
        To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

        [Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

        Next, disable all plugins.

        Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

        define('DISABLE_HOOKS', true);

        Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
        Steve... that did it. Thanks.

        Comment

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