vBulletin ACP Not Working

[coolv1994]

Ok I just installed vBulletin 3.7.1 PL1 and I can't access the ACP.It works on localhost but not on my site. For some reason my ACP is just a white page and nothing loads. But my ModCP and forum homepage work fine. Can someone help me? Also the ACP works fine on my hosts forum. (x10Hosting)

[Wayne Luke]

Errors such as this are usually caused by editing files, corrupt files or addons. Please follow these steps to diagnose the issue.

Please see this for all the known causes of blank or 'white' pages:

http://www.vbulletin.com/docs/html/blank_pages

Please follow these instructions:

1 - Re-upload all the original vB non-image files (except install.php). These files include all files with the extensions of PHP, JS and CSS. Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

2 - If that didn't solve the problem, then please disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);


If you still have the same problem please let me know.

[coolv1994]

Ok I tried everything but my acp still shows up blank.

[Wayne Luke]

You will need to open a support ticket then...

https://www.vbulletin.com/go/techsupport