Colour picker not working

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  • joanne862
    Member
    • Mar 2002
    • 51

    Colour picker not working

    Since upgrading to 3.7, on the reply page, when you click the drop down colour picker, there are no colours shown.

    It's ok on quick reply, but not in reply/advanced.

    Thanks
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Try this. Create a new style and choose no parent style. This will force it to use the default templates. Then change to this style and view your forums with it. Do you have the same problem?

    If you do, empty your browser cache, close all browser windows and try again.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • joanne862
      Member
      • Mar 2002
      • 51

      #3
      The problem disappears with the new style.

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        This means that one or more of your custom templates is causing this problem. You will need to revert your templates, then redo your changes.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • Lynne
          Former vBulletin Support
          • Oct 2004
          • 26255

          #5
          Most likely you need to revert your headinclude template.

          Please don't PM or VM me for support - I only help out in the threads.
          vBulletin Manual & vBulletin 4.0 Code Documentation (API)
          Want help modifying your vbulletin forum? Head on over to vbulletin.org
          If I post CSS and you don't know where it goes, throw it into the additional.css template.

          W3Schools <- awesome site for html/css help

          Comment

          widgetinstance 262 (Related Topics) skipped due to lack of content & hide_module_if_empty option.
          Working...