Temp bans not lifting

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  • peterpigman
    Member
    • Jul 2006
    • 50
    • 3.8.x

    Temp bans not lifting

    My temp bans are not lifting, they have to be manually lifted. Is this correct or do I need to change a setting to get it to do it itself?
  • Jake Bunce
    Senior Member
    • Dec 2000
    • 46598
    • 3.6.x

    #2
    Note that temporary bans are cleared by a scheduled task:

    Admin CP -> Scheduled Tasks -> Scheduled Task Manager -> Restore Temporarily Banned Users

    By default this task runs every hour. If you are testing your setup, then you can manually run these tasks to see that the appropriate changes are being made.

    The task system is driven by page loads. If your forum isn't very active for a period of time then the tasks might be delayed.

    Also make sure your forum URL is correct because that is used to call the tasks:

    Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum URL

    And try reverting your footer template because it contains code that drives the task system:

    Admin CP -> Styles & Templates -> Style Manager -> Common Templates (in the menu) -> footer

    Comment

    • peterpigman
      Member
      • Jul 2006
      • 50
      • 3.8.x

      #3
      Originally posted by Jake Bunce
      Note that temporary bans are cleared by a scheduled task:

      Admin CP -> Scheduled Tasks -> Scheduled Task Manager -> Restore Temporarily Banned Users

      By default this task runs every hour. If you are testing your setup, then you can manually run these tasks to see that the appropriate changes are being made.

      The task system is driven by page loads. If your forum isn't very active for a period of time then the tasks might be delayed.

      Also make sure your forum URL is correct because that is used to call the tasks:

      Admin CP -> vBulletin Options -> Site Name / URL / Contact Details -> Forum URL

      And try reverting your footer template because it contains code that drives the task system:

      Admin CP -> Styles & Templates -> Style Manager -> Common Templates (in the menu) -> footer

      Restore Temporarily Banned Users is missing. I guess that is the problem.


      * Fixed through support ticket*

      Ty.

      Comment

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