Upload Pictures in Albums

[volarium]

Newbie alert. Just upgraded from 3.6 to 3.7 and trying to get Albums working. I currently have it setup to store in the database (will move to filesystem once it's working). The problem I'm having is that the picture appears to upload just fine (no error message), but then it's just a broken link.

Here is the link:

http://vfrworld.com/forums/album.php?albumid=2

Attached is a screenshot.

I assume this is a simple setup that I haven't been able to find.

[Steve Machol]

What happens when you try the Upload diagnostics?

Admin CP -> Maintenance -> Diagnostics -> Upload

Enable phpinfo in the Admin CP, then provide the URL to your forums. This may help us troubleshoot this problem.

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Public phpinfo() Display Enabled

[sullivanmar]

Perhaps the same problem I had?

http://www.vbulletin.com/forum/showthread.php?t=270082&highlight=album

Problem was resolved by eliminating non-printing characters from config.php file. Still trying to understand how they got there.

Mark

[volarium]

The Upload Diagnostics were successful.

I have enabled PHPinfo:

http://vfrworld.com/forums/misc.php?do=phpinfo

What's the trick to looking for non-printing characters in config.php? I use VI and don't see any.

Thanks for the quick responses.

[Steve Machol]

You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your main hosting directory and chmod it to 777.
Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

/home/michael/tmp

Also the php.ini setting for 'upload_tmp_dir' is: /usr/home/tmp

You (as root) or your host will need to check to make sure that directory exists and that it is chmod'd to 1777.

[volarium]

Well, I tried everything you suggested, with the exception of the upload_tmp_dir in php.ini. My web host is generally reluctant to make these kinds of changes, and I don't blame them. Assuming this is what is causing my problem (it may not be), I might suggest you find a different way to handle uploads in a future release. It seems odd that users can upload attachments just fine, but you utilize a different methodology for the new Album feature. But, I'm sure there's probably a good technical reason.

Please let me know if you have any other suggestions to try, otherwise I guess I will just turn off the album feature.

[Steve Machol]

You will have to contact your host. Sorry.