Certain user will not receive email for activation

[ryanh2007]

Lately my board have problem where users didn't receive their activation code upon register.

Using beta 6. anyone have this problem? or how I can troubleshoot this?

thank you

[J R]

same here..

[beishe8]

...or how I can troubleshoot this?

http://www.vbulletin.com/docs/html/troubleshoot_email

Is " -f " enabled?

[ryanh2007]

last test - email sending was okay for me

but other users have problems..

[washing]

i check 36 new user that use yahoo.com and yahoo.com.my didnt receive any user activation.

[Smelly_Fed]

i check 36 new user that use yahoo.com and yahoo.com.my didnt receive any user activation.

Yahoo users never do - it goes straight to their spam/trash box.

[washing]

atleast, ur case it goes straight to spam/trash box. in my case, it never reach the mailbox. i tried on my own email.

[Wayne Luke]

Run the email diagnostic under Maintenance -> Diagnostics.

If this is only occuring with some people and not all emails, the chances are it is server related. You can view this page for help with the most common email problems:

http://www.vbulletin.com/docs/html/troubleshoot_email