Hi!
I recently had to move one of my forums (3.6.8) to a new server.
After a few troubles I got the database over okay (afaics), the files themselves weren't a problem either.
But now I get this error message:
When I change the file permissions, I get a similar 403 error.
I deleted the .htaccess (containing only one line:
Now I get a blank screen. Looking at the page source reveals there is ... nothing. No error message, nothing.
The administrators couldn't find anything, but gave me this message:
Can anybody tell me, what's happening here? Thank you!
I recently had to move one of my forums (3.6.8) to a new server.
After a few troubles I got the database over okay (afaics), the files themselves weren't a problem either.
But now I get this error message:
500 - Internal Server Error
This is a temporary server error.
Please try to reload the webpage later.
If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.
Common reasons for this error are:
This is a temporary server error.
Please try to reload the webpage later.
If you are the webmaster of this site please log in to Cpanel and check the Error Logs. You will find the exact reason for this error there.
Common reasons for this error are:
- Incorrect file/directory permissions: Above 755. In order files to be processed by the webserver, their permissions have to be equal or below 755. You can update file permissions with a FTP client or through cPanel's File Manager.
- Incorrect Apache directives inside .htaccess file. Make sure you have not specified unsupported directives inside the local .htaccess file. Such include PHP settings and Apache module settings.
I deleted the .htaccess (containing only one line:
Code:
php_value memory_limit 16M
The administrators couldn't find anything, but gave me this message:
I have again reviewed your case and I can confirm that the 500 Internal server error was caused by the directive in the file.
Once I removed this line, the internal server error was resolved but your forum displayed a blank page. I have traced the execution of the index.php file of your forum and I noticed that the execution gets interrupted without error messages after certain template data is being read from the database.
I believe that you need to consult the vBulletin support team regarding this problem.
Below is the debug information I received when tracing your scripts, the part just before the execution was interrupted:
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1461nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
time(NULL) = 1340660728
time(NULL) = 1340660728
time(NULL) = 1340660728
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1462nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1458nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1458nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1458nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1464nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
mmap2(NULL, 528384, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb64d9000
munmap(0xb64d9000, 528384) = 0
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1455nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "2713ntttttUPDATE wcf_sessionntttttSET lastactivity = 1340660728, inforum = 0, inthread = 0, incalendar = 0, badlocation = 0ntttttWHERE sessionhash = '565b835bd5bf552a307d8493ee330bba'ntttt", 189) = 189
read(4, "0112(Rows matched: 1 Changed: 1 Warnings: 0", 16384) = 52
rt_sigaction(SIGPIPE, {0x1, [PIPE], SA_RESTART}, {0x1, [PIPE], SA_RESTART}, 8) = 0
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "11", 5) = 5
shutdown(4, 2 /* send and receive */) = 0
close(4) = 0
rt_sigaction(SIGPIPE, {0x1, [PIPE], SA_RESTART}, {0x1, [PIPE], SA_RESTART}, 8) = 0
close(2) = 0
close(1) = 0
munmap(0xb7605000, 4096) = 0
close(0) = 0
munmap(0xb7606000, 4096) = 0
munmap(0xb655a000, 528384) = 0
setitimer(ITIMER_PROF, {it_interval={0, 0}, it_value={0, 0}}, NULL) = 0
munmap(0xb67c9000, 310120) = 0
munmap(0xb6815000, 44292) = 0
munmap(0xb6820000, 42768) = 0
munmap(0xb682b000, 56136) = 0
Once I removed this line, the internal server error was resolved but your forum displayed a blank page. I have traced the execution of the index.php file of your forum and I noticed that the execution gets interrupted without error messages after certain template data is being read from the database.
I believe that you need to consult the vBulletin support team regarding this problem.
Below is the debug information I received when tracing your scripts, the part just before the execution was interrupted:
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1461nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
time(NULL) = 1340660728
time(NULL) = 1340660728
time(NULL) = 1340660728
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1462nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1458nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1458nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1458nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1464nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
mmap2(NULL, 528384, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0xb64d9000
munmap(0xb64d9000, 528384) = 0
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "K3nttttSELECT templatenttttFROM wcf_templatenttttWHERE templateid = 1455nttt", 79) = 79
read(4, "111S23def25phoenixi_warlordforumfwcf_templatefwcf_template10template10templatef1037737737 737420533762543762", 16384) = 110
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "2713ntttttUPDATE wcf_sessionntttttSET lastactivity = 1340660728, inforum = 0, inthread = 0, incalendar = 0, badlocation = 0ntttttWHERE sessionhash = '565b835bd5bf552a307d8493ee330bba'ntttt", 189) = 189
read(4, "0112(Rows matched: 1 Changed: 1 Warnings: 0", 16384) = 52
rt_sigaction(SIGPIPE, {0x1, [PIPE], SA_RESTART}, {0x1, [PIPE], SA_RESTART}, 8) = 0
poll([{fd=4, events=POLLIN|POLLPRI}], 1, 0) = 0 (Timeout)
write(4, "11", 5) = 5
shutdown(4, 2 /* send and receive */) = 0
close(4) = 0
rt_sigaction(SIGPIPE, {0x1, [PIPE], SA_RESTART}, {0x1, [PIPE], SA_RESTART}, 8) = 0
close(2) = 0
close(1) = 0
munmap(0xb7605000, 4096) = 0
close(0) = 0
munmap(0xb7606000, 4096) = 0
munmap(0xb655a000, 528384) = 0
setitimer(ITIMER_PROF, {it_interval={0, 0}, it_value={0, 0}}, NULL) = 0
munmap(0xb67c9000, 310120) = 0
munmap(0xb6815000, 44292) = 0
munmap(0xb6820000, 42768) = 0
munmap(0xb682b000, 56136) = 0
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