announcements

[swisscotton]

When I post an announcement none of my members can view it. Why is this?

I have tried using my dummy member account and i can see it fine.

[Steve Machol]

Try logging in as one of these users to see if you have the same problem. If you don't, then the cause is somewhere on their end. It's impossible to know exactly what it is but some possibilities are: browsers, browser settings, cookies being blocked, Internet and security settings, ISP and/or cache issues, firewalls, ad-blockers, spyware, proxies and any other application that affects Internet content.

[TimL]

Some of my members are having the same issue.

[TimL]

Try logging in as one of these users to see if you have the same problem. If you don't, then the cause is somewhere on their end. It's impossible to know exactly what it is but some possibilities are: browsers, browser settings, cookies being blocked, Internet and security settings, ISP and/or cache issues, firewalls, ad-blockers, spyware, proxies and any other application that affects Internet content.

Why would an announcement be affected by what you list above when it's built into the software and all other threads can be read?

[Steve Machol]

Did you follow those instructions? Please start your own thread with ll the relevant details. Thank you.

[TimL]

Did you follow those instructions?

Yes.

Please start your own thread with ll the relevant details. Thank you.

Nonsense. Why would I start my own thread when I have the same exact issue?

[Steve Machol]

It's not 'nonsense'. All issues are not identical in spite of what you may think. Also by keeping a thread for each person, we eliminate the inevitable confusion that goes one when several people are involved. If you want help with your specific issue, please start a new thread. Do not reply to this one. Thank you for your gracious cooperation.