viewing profile errors

[thedudleys]

On my forum, when my super moderators try to see their profile, they get the following message:

Username, you do not have permission to access this page. This could be due to one of several reasons:

1. Your user account may not have sufficient privileges to access this oage. Are you trying to edit someone else's post, access administrative features or some other privileged system?

2: If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

How do I fix this?

[Steve Machol]

Check the overall Usergroup permissions:

Admin CP -> Usergroups -> Usergroup Manager -> Edit Usergroup

And the Forum permissions for each forum and Usergroup:

Admin CP -> Forums & Moderators -> Forum Permissions

Main Usergroup Permissions take precedence unless you override them with specific Forum/Usergroup permissions.

When multiple usergroups are involved, a 'Yes' permission always overides a 'No' permission if 'Allow Users to have Member Groups ' is set to 'Yes' for the Primary group. Same goes for a larger quota.

Note, the primary group must have 'Allow Users to have Member Groups' to 'Yes'. Otherwise the secondary settings are not applicable.

[thedudleys]

Ok, I will attempt this now....Will post if it works. Thanks

EDIT: Still the same...

In Super Moderator Permissions everything is set to yes minus Email Preferences

Im so confused as to why my super mods can see everyones profile but their own

[peterska2]

To troubleshoot this, first reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version and that none show 'File does not contain expected contents':

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[Note: In some cases you may also need to remove any of the listed .xml files in the includes/xml directory.]

Next, disable all plugins.

Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

define('DISABLE_HOOKS', true);

Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it.

Do you have the same problem?