Avatar Upload Problem

[Ntwiles]

Warning: tempnam() [function.tempnam]: open_basedir restriction in effect. File() is not within the allowed path(s): (/home/ntwiles:/usr/lib/php:/usr/local/lib/php:/tmp) in /includes/class_upload.php on line 346

This message has been showing up when I try to upload avatars ever since I moved my forums to a new server. I can't make much sense of it. I think it's more of a writing permission problem than a vbulletin issue, but with my lack of knowledge on the subject I figured I should ask here first.

[Jake Bunce]

Try a test upload:

Admin CP -> Maintenance -> Diagnostics -> Upload

What are the results of the test?

[Ntwiles]

file_uploads: On
open_basedir: /home/ntwiles:/usr/lib/php:/usr/local/lib/php:/tmp safe_mode: Off
upload_tmp_dir: None
upload_max_filesize: 2.00 MB

No errors occurred while opening the uploaded file for reading.

[Steve Machol]

You have open_basedir restrictions on your server. To get uploads to work you need to create a 'tmp' subdirectory under your /home/ntwiles directory and chmod it to 777. Then in the Admin CP set "Upload In Safe Mode?" to 'Yes' and point the "Safe Mode Temp Directory" to that directory. If you placed the tmp directory in the right place, the path to the Safe Mode Temp Directory will be:

/home/ntwiles/tmp

Also the php.ini setting for 'upload_tmp_dir' is empty. It's possible you (as root) or your host will need to edit php.ini and set 'upload_tmp_dir' to point to the full path to a directory on the server that is chmod'd to 1777. You will also need to restart Apache after making this change.

[Ntwiles]

Ok thanks for the help. I'll try that out and see where to go from there.

[Septic_Schizo]

I've got the same problem.
Diagnostics say

file_uploads: on
open_basedir: /var/kunden/webs/Toq/vBulletin/:/tmp/
safe_mode: on
upload_tmp_dir: -
upload_max_filesize: 10,00 MB


I created a directory called tmp in that place and set the chmod to 777.
Is the missing upload_tmp_dir the problem or something else?
Is the colon in "/var/kunden/webs/Toq/vBulletin/:/tmp/" correct?

[Jake Bunce]

Does the test upload fail? safe_mode is on and there is an open_basedir restriction, so you might need to enable safe mode in your:

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Safe Mode Upload Enabled

Also try setting the Safe Mode Temporary Directory to this:

/tmp

[Septic_Schizo]

Does the test upload fail? safe_mode is on and there is an open_basedir restriction, so you might need to enable safe mode in your:

Admin CP -> vBulletin Options -> Server Settings and Optimization Options -> Safe Mode Upload Enabled

Also try setting the Safe Mode Temporary Directory to this:

/tmp

Yep, Safe Mode Upload is enabled and the temporary directory is set to /tmp.

Can't the missing value for the upload_tmp_dir in the php.ini be the problem?
Unfortunately, I can't edit it and I can't reach my host ...

edit: My phpinfo:

http://www.movie-family.de/index.php?&do=phpinfo

[Jake Bunce]

Yes that might be a problem. Your host is probably the only one who can change that.

[Septic_Schizo]

We solved the problem a few days ago and I just want to describe the solution for people who might encounter the same problem.

The upload_tmp_dir was the problem. We had no open_basedir restriciton and the safe_mode in php.ini was turned off.
So we just disabled safe_mode in Admin CP and entered a specific upload_tmp_dir in php.ini. Thats all.
With safe_mode enabled but without an upload_tmp_dir it didn't work.

[obmob]

Hmm... i'mgetting the same problem, idon't see safe mode problem, butphpinfo has no upload_tmp_dir, thanks!

[Skyline_GTR]

I got this

file_uploads: On open_basedir: /home/forumzpl/:/usr/lib/php:/usr/local/lib/php:/tmp safe_mode: Off upload_tmp_dir: None upload_max_filesize: 100.00 MB

but that error still appearing.

[Steve Machol]

Please start your own thread with all the relevant details. Thank you.