Guests Viewing but.........

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  • PakPassion
    New Member
    • Jun 2005
    • 26
    • 3.0.7

    Guests Viewing but.........

    they are not appearing on the currently active users list?

    When I click on the currently active users link there are loads of guests viewing the site, however they arent showing up on the forum homepage as online ?

    thanks in advance
  • Jake Bunce
    Senior Member
    • Dec 2000
    • 46598
    • 3.6.x

    #2
    It should say something like:

    Currently Active Users: 732 (102 members and 630 guests)

    But the guests are not shown in the list of names under Currently Active Users because they don't have names.

    Comment

    • PakPassion
      New Member
      • Jun 2005
      • 26
      • 3.0.7

      #3
      Originally posted by Jake Bunce
      It should say something like:

      Currently Active Users: 732 (102 members and 630 guests)

      But the guests are not shown in the list of names under Currently Active Users because they don't have names.
      the problem is, its only showing the members and has 0 guests, even though we can see that there are guests viewing the forums ?

      Comment

      • Jake Bunce
        Senior Member
        • Dec 2000
        • 46598
        • 3.6.x

        #4
        It might be an old custom template or some other customization causing this. You can determine this by temporarily disabling your customizations. Try to reproduce it on a default style:

        Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

        Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style.

        If you still have the problem then try disabling your plugins:

        Admin CP -> vBulletin Options -> Plugin/Hook System

        Also run a file check to look for customized files:

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

        Comment

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