White page instead of the index

[shabab-on-line]

White page instead of my index!

Hi all,
I surprised 3 days ago when I was surfing my site and it was disappearing page by page!
The root on the site is accessible and you can open any file on it which is not related to the forum such as robot txt or info.txt but you can’t open index.php which is the forum index page.

You can reach the administrator control panel and moderator too!
I used an old link with old vb version and its working (I opened the index and watched it).
My real site is: www.bassool.com/vbfourm
The pointed domain is www.shabab-on-line.com

BTW, there are some users who posted some replays today and yesterday!
So I shocked!
What kind of problem I got?!
Kind Regards!

[Jake Bunce]

Try adding this line to the includes/config.php file to see if the white page shows any specific errors:

ini_set('display_errors', true);

Does the page show any errors now?

It might be a problem with a low memory_limit in which case you can try adding this line to the includes/config.php file:

ini_set('memory_limit', '64M');

Some servers won't let you change the memory_limit like this in which case you need to ask your host to increase it directly in the PHP configuration.

mod_security can also cause problems like this. This thread has htaccess code to disable it.

__________

There might also be a customization causing it. Try to reproduce it on a default style:

Admin CP -> Styles & Templates -> Style Manager -> [Add New Style]

Create a new style with no parent. Then click that style's name in the Style Manager to view your forum with that style.

If you still have the problem then try disabling your plugins:

Admin CP -> vBulletin Options -> Plugin/Hook System

Also run a file check to look for customized files:

Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

[shabab-on-line]

Hi Jake,

I did everything !

I got nothing at al!
............

Does the page show any errors now?

Not on my browser!
Check it please: http://www.shabab-on-line.com/index222.php

You can try adding this line to the includes/config.php file:
Code:
ini_set('memory_limit', '64M');

Nothing is happening!

mod_security can also cause problems

I read it before I post this thread! and also...nothing !

There might also be a customization causing it. Try to reproduce it on a default style

If you still have the problem then try disabling your pluggins:

Also the same


At last step: on Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions - but I did the test ...what should I do with the results?

I got this DB error:

Invalid SQL:
INSERT IGNORE INTO session
(sessionhash, userid, host, idhash, lastactivity, location, styleid, languageid, loggedin, inforum, inthread, incalendar, badlocation, useragent, bypass, profileupdate)
VALUES
('3a4050c983825d25f9e64c5f640530c7', 2, '213.178.224.167', '19553cc6c85f51cdbe0759ebcb758f20', 1199836820, '/admincp/diagnostic.php?do=list', 0, 0, 1, 0, 0, 0, 0, 'Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Tablet PC 2.0; .NET CLR 1.1.4322; Alexa Toolbar)', 0, 0);
MySQL Error : The table 'session' is full
Error Number : 1114
Date : Tuesday, January 8th 2008 @ 06:00:20 PM
Script : http://www.shabab-on-line.com/adminc...ic.php?do=list
Referrer : http://www.shabab-on-line.com/admincp/index.php?do=nav
IP Address : 213.178.224.167
Username : (administrato name)
Classname : vb_database

Thanks for your help anyway!

I really need help!

[Jake Bunce]

"MySQL Error : The table 'session' is full"

That is not good. Try running query on your database to empty the session table:

DELETE FROM session

This error could also indicate a memory problem on your server since the session table is a heap. You should contact your host about this.