Locked Out My Forum

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  • Lombardo
    Member
    • Dec 2007
    • 87

    Locked Out My Forum

    Ive been locked out my forum,ive only just set it up,i get the warning to wait 15 minutes but i wait that 15 minutes but it still won't be log in,im using the correct password,i try password recovery but i get this error(below) this is what i was trying to fix when i got logged out.

    Not Found

    The requested document was not found on this server.

    so how can i get back on my forum? and how do you fix the password recovery?
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Can you log into the Admin CP directly? Have you tried reuploading the original files?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • Lombardo
      Member
      • Dec 2007
      • 87

      #3
      I need to log in to get into my admin panel.

      Ive not tried uploading again,i got my host to upload for me.

      Comment

      • Lombardo
        Member
        • Dec 2007
        • 87

        #4
        I managed to get to the lgin screen for admin cp but when i tried to login i got the samme warning

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #5
          Reupload the original vB files.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment

          • Lombardo
            Member
            • Dec 2007
            • 87

            #6
            ok i shall give that a go.

            can you tell me what the problem is with the password recovery?

            Comment

            • Steve Machol
              Former Customer Support Manager
              • Jul 2000
              • 154488

              #7
              Most likely a missing file.
              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
              Change CKEditor Colors to Match Style (for 4.1.4 and above)

              Steve Machol Photography


              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


              Comment

              • Lombardo
                Member
                • Dec 2007
                • 87

                #8
                so how could i get that file?

                Comment

                • Steve Machol
                  Former Customer Support Manager
                  • Jul 2000
                  • 154488

                  #9
                  You reupload the orginal files as per posts #2 and #5.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment

                  • _Sam_
                    Senior Member
                    • Jun 2007
                    • 102
                    • 3.6.x

                    #10
                    Originally posted by Lombardo
                    so how could i get that file?
                    It will be in the vb download..

                    Comment

                    • orange gold
                      New Member
                      • Dec 2007
                      • 13
                      • 3.6.x

                      #11
                      try http://(your site here)/forums/install/install.php

                      Comment

                      • Lombardo
                        Member
                        • Dec 2007
                        • 87

                        #12
                        I got it sorted,thanks very much for the help.

                        Comment

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