cannot log into Control Panel

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  • ally01
    New Member
    • Nov 2007
    • 13
    • 3.6.x

    cannot log into Control Panel

    Hi there.

    I can log into my fourm, but i can't log into the admin Control panel.

    when i submit my username and password it just doesnt go anywhere and refreshes back to the admin log in page.

    I think it may have been a setting that i changed the the domain cookie field area, hence we i can log into the forum but not the admin side.

    Is there anyway to fix this?
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Yes, this is probably a cookie domain/path issue. To fix this, upload the tools.php script in the 'do_not_upload' folder of the vB zip file to your Admin CP directory and run it from your browser. Use this to reset the cookie domain and path back to the defaults. And then leave your cookie domain and path at the default settings. There is no reason to change these. If you need to specify a unique cookie, use the cookie prefix setting in config.php instead.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • ally01
      New Member
      • Nov 2007
      • 13
      • 3.6.x

      #3
      Hi there,

      yeah that is what i thought.

      For some reason i dont have the 'do not upload folder' at all. Therefore no tools script to run.

      Is it possible to download the folder again from your website?

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        You download the vB zip file from the Members Area:

        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • ywwz
          Senior Member
          • Jul 2009
          • 121

          #5
          Need to try it on 4.1.12...

          Comment

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