COPPA Registration Problem

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  • RichieW13
    Member
    • Mar 2005
    • 90
    • 3.6.x

    COPPA Registration Problem

    I am using v3.6.4.

    I have COPPA disabled.

    The past 2 weeks I've been getting a handful of PMs from new users who can't post. When I go to the admin panel I discover that they are set to "COPPA users awaiting registration". Why is this? Since COPPA is disabled, I shouldn't have anybody in that usergroup.
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    Did you enable user moderation? That usergroup is for both users awaiting moderation and COPPA members.

    Comment

    • RichieW13
      Member
      • Mar 2005
      • 90
      • 3.6.x

      #3
      Hmm. I guess "Moderate New Members" got switched to "yes" somehow. I checked "no". Should that solve my problem?

      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        Should, make sure you move the users awaiting modeartion into the proper usergroups

        Comment

        • Removed-1078464
          Senior Member
          • Oct 2004
          • 796
          • 3.6.x

          #5
          I just had a new member signup today, and it shows them in the coppa awaiting moderation. Up till now I have NEVER had a new member in the coppa user group, they have always shown up in the user awaiting moderation.

          I have coppa disabled and it doesnt even show up anywhere to be selected on the registration page.

          Why would it all of a sudden be doing this? I have not changed anything on my board recently to cause this.

          Doug

          Comment

          • Anti-QJ
            New Member
            • Jan 2007
            • 14
            • 3.5.x

            #6
            I been getting the same issues.

            Comment

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