User can't edit avatar

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  • jasonyetter
    New Member
    • Jun 2007
    • 29
    • 3.6.x

    User can't edit avatar

    The user cpanel option -Edit Avatar- returns a message of -You do not have permission-. I want the users to be able to upload a custom avatar. I have read all the other posts and then checked the following:

    Admin CP > User registration Options >Default Registration Options > Display Avatars- It is checked.

    Admin CP > User registration Options >User Picture Options >Avatars Enabled - Yes.

    Admin CP >Usergroups >Usergroup Manager >Edit Usergroup >Picture Uploading Options >Can Upload Custom Avatars- Yes
    Size is 100 x 100 and 51200 max.

    What did I forget ? J

    Hello Steve, I was hoping you were still online?
    Last edited by jasonyetter; Tue 10 Jul '07, 9:38pm.
  • jasonyetter
    New Member
    • Jun 2007
    • 29
    • 3.6.x

    #2
    Bump. Anybody? Please.

    Comment

    • peterska2
      Senior Member
      • Oct 2003
      • 8869
      • 3.7.x

      #3
      Have you checked all your usergroups for the permissions to use custom avatars?

      Have you tried logging in as that user or as a test user in the same combination of primary and secondary usergroups?

      Comment

      • jasonyetter
        New Member
        • Jun 2007
        • 29
        • 3.6.x

        #4
        Yes, I have tried all the combinations you suggested. I have emailed you an admin login so you can look around my board. Thanks, Jason.

        Comment

        • jasonyetter
          New Member
          • Jun 2007
          • 29
          • 3.6.x

          #5
          Final Solution

          I hate to read posts that don't end with a solution, so here is the rest of the story. J

          Admin CP > User registration Options >Default Registration Options > Display Avatars- It is checked.

          Admin CP > User registration Options >User Picture Options >Avatars Enabled - Yes.

          Admin CP >Usergroups >Usergroup Manager >Edit Usergroup >Picture Uploading Options >Can Upload Custom Avatars- Yes
          The two things that were missing on my board:

          1. UserGroup >Registered Users >UserGroup Options >Allow Users to have member groups
          >Yes- Adds privileges from their secondary group to registered users group..
          >No- Edit Avatar privilege from secondary group disappears in User cPanel

          2. UserGroup >General Permissions >Edit own profile >Yes- This switch allows edit of the profile, BUT it also controls the Edit Avatar and Edit Options. This is not documented, which is why I could never find it.

          Kerry Ann solved the problem on a support ticket. Thanks. J

          Comment

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