Users being asked to login again

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  • rknight111
    Senior Member
    • Oct 2006
    • 147
    • 3.6.x

    Users being asked to login again

    Im having problems just recently with my site and can't figure if I have a problem or this is just because my user base is increasing. My site is just over 6 months old and I just went over the 1000 active users mark, Im having 20 - 30 online at a time now. I am on a dedicated server as well with my site all by itself.

    Here is the problem, posted from a member

    I am having a problem with this particular website. After logging in and viewing around 20 items,the system tells me that I have to login to continue on. I have already logged in but it doesn't recognize me for some reason. Is there anything I can do to fix this ?
    I do have mods on from Vbulletin.org but I havn't had any problems like this, and this message is not the first one today. I havnt changed any mods lately either..

    RON
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    Tell them to click on the 'Remember me' box when they login. This will keep them logged in as long as they are not blocking cookies, assuming of course you have no modifications that broke this.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • rknight111
      Senior Member
      • Oct 2006
      • 147
      • 3.6.x

      #3
      I got there password and logged in and I was able to stay on the site for 1/2 hr and look at lots then access my photo gallery and go back to the site. The photo gallery has the user list bridged between so you don't have to log in back and forth. I think this may just be a cookie issue. My site is all set on the default cookie settings right from the start. I'll try as well from my work computer but If I can access all and dont get asked to to re-log on after reading 20 posts then It must be a problem on there end.. What should I ask them to try so far I asked them to hit F5


      RON

      Comment

      • DieselMinded
        Senior Member
        • Mar 2007
        • 127

        #4
        Im having this issue too cant stay logged in even with remember me ,, i have to log in muliple times while doing things in the admin CP ??? was this a 3.6.6 issue
        http://www.dieselbombers.com

        Comment

        • TheFrienzNetwork
          Member
          • Jan 2007
          • 69
          • 3.6.x

          #5
          Originally posted by DieselMinded
          Im having this issue too cant stay logged in even with remember me ,, i have to log in muliple times while doing things in the admin CP ??? was this a 3.6.6 issue
          Look at the post date, 3.6.6 wasn't released at that time.
          Make love not war, condoms are cheaper than bullets.

          Comment

          • GamerPerfection
            Senior Member
            • Feb 2006
            • 510
            • 4.2.X

            #6
            I think this is a similar problem that some of my users have been experiencing...


            I don't have the problem myself, but a number of my users have reported the issue. This happened shortly after I moved my forum to a new server and I upgraded it got v3.6.5.

            I still haven't managed to solve the problem.

            I have just upgraded to v3.6.7 PL1 but as of yet do not know whether the problem is fixed by this upgrade, but I doubt it is.
            http://www.gamerperfection.com/images/gp-bar.png http://www.gamerperfection.com/images/facebook-32.pnghttp://www.gamerperfection.com/images/twitter-32.pnghttp://www.gamerperfection.com/images/youtube-32.png

            Comment

            • peterska2
              Senior Member
              • Oct 2003
              • 8869
              • 3.7.x

              #7
              Please start your own thread with the relevant details.

              Comment

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