Subscriptions expire, but user still active. Help plz

[marshill]

on my board, when a user creates an account they become a member of the grou ''registered users"
when they subscribe to a paid subscription (paypal) they become a member of a created group 'subscribed users'

the subscribed users group has greater permissions than registered users

the problem is that once the subscription period expires, and is not renewed, users are not demoted and still remain in their elevated group.

what am i doing wrong? i just want users to be required to pay a subscription, and be demoted when their period has ended.

[Steve Machol]

This means that you have made a modification somewhere that has broken scheduled tasks, or you have no activity on your forums.

Scheduled Tasks are triggered by code in the footer template, so if you have modified this template or added code to other templates it may interfere with the running of the tasks. Also if there is no activity on your forums, the task won't run.

[marshill]

ahh that was it. TY!

[jamoss]

Are the users are automatically put back in their original group? Or into registered users? Thx.

[Steve Machol]

They go back into their original usergroup.

[jamoss]

But what if they were already a subscriber (didn't let it lapse) and renewed? Then their old usergroup will be the same as the subscribers' usergroup.

[Steve Machol]

No, it will still keep a record of the usergroup they were in before the subscription.

[jamoss]

Where does it keep it? I ask because I transferred the subscription data from another board software and I want to make sure all of that exists.

(Invision Power Board)

Thanks,
Jennifer

[Steve Machol]

I don't believe subscription info is imprted by Impex. You failed to mention that this was from an import.

My answers are based on the standard vB subscriptions, and this data - as all data - is kept in the database.

[jamoss]

Correct, I created the import script myself. My question is -- what table.field stores the original subscribers' group so I make sure they return to it when they are expired?

Thanks,
Jennifer

[Steve Machol]

It's stored in the pusergroupid field in the subscriptionlog table.

For further help with custom scripting, please ask over at www.vbulletin.org.