Can no longer add Attachments

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  • Rick Grunwald
    Senior Member
    • Feb 2005
    • 211
    • 3.0.6

    Can no longer add Attachments

    I can no longer atach anything There is a red bar in the upload window and it says I have 198.75 mb of attachments

    I have checked VB options - attachments are set to zero (unlimited)
    I have checked every thing I can think of.

    I have been attaching just fine - it seems I have hit a limit and can't find where to reset it so I can continue attaching

    Thanks
    Rick Grunwald
    http://grunwalds.com
    XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    This is also a Usergroup quota setting. Check that.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • Rick Grunwald
      Senior Member
      • Feb 2005
      • 211
      • 3.0.6

      #3
      The administrator user group can upload attachments and is also unlimited
      I have checked the VB options, the forum and everything else I can think of
      Rick Grunwald
      http://grunwalds.com
      XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        If the settings are correct then this is almost certainly due to an add-on.

        First, reupload all the original vB non-image files (except install.php). Make sure you upload these in ASCII format and overwrite the ones on the server. Also be sure to upload the admincp files to whichever directory you have set in your config.php file. Then run 'Suspect File Versions' in Diagnostics to make sure you have all the original files for your version:

        Admin CP -> Maintenance -> Diagnostics -> Suspect File Versions

        Next, disable all plugins.

        Note: To temporarily disable the plugin system, edit config.php and add this line right under <?php

        define('DISABLE_HOOKS', true);

        Then if you still have this problem, create a new style and choose no parent style. This will force it to use the default templates. Finally empty your browser cache, close all browser windows then try again. Make sure you change to the new style and view your forums with it. Do you have the same problem?
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

        • Rick Grunwald
          Senior Member
          • Feb 2005
          • 211
          • 3.0.6

          #5
          I haven't added anything in months!
          However I edited the config.php as you suggested
          The following files were "suspect"
          activecell.htc
          vbulletin_editor.js
          vbulletin_moziwyg.js
          vbulletin_quickreply.js
          vbulletin_stdedit.js
          vbulletin_wysiwyg.js
          config-old.php
          datastore_cache.php
          classifiedcleanup.php

          I am not sure what they are except for config.old. classified cleanup is from VB Portal I believe.

          I get the following when I try to attach anything


          not-a-flag-stop.jpg: (this is a tiny file)
          Exceeds your quota by 197.82 MB. Click here to view your attachments
          Sum of all attachments owned by Rick: 198.75 MB
          Rick Grunwald
          http://grunwalds.com
          XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite

          Comment

          • Rick Grunwald
            Senior Member
            • Feb 2005
            • 211
            • 3.0.6

            #6
            Perhaps I stated it wrong when I said I can no longer attach. That is true but it seems to be a quota issue.

            I used a test account and attaching as such is working fine. It is my account that is exceeding some limit that I cannot find and change
            Rick Grunwald
            http://grunwalds.com
            XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite

            Comment

            • damlost
              New Member
              • Jan 2007
              • 28

              #7
              yes this make 2 of us I need to change 195.3KB to 38.15MB and dont know the value in numbers

              Comment

              • Steve Machol
                Former Customer Support Manager
                • Jul 2000
                • 154488

                #8
                Assuming you have not installed any add-ons then this has to be a Usergroup setting issue.

                And damlost, please start your own threads rather than hijacking others. Thank you.
                Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                Change CKEditor Colors to Match Style (for 4.1.4 and above)

                Steve Machol Photography


                Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                Comment

                • Rick Grunwald
                  Senior Member
                  • Feb 2005
                  • 211
                  • 3.0.6

                  #9
                  Steve he may not be hijacking - if he is hitting a limit also then it may be the same thing. I will examine all groups of which I am a memeber and post the fix here
                  Rick Grunwald
                  http://grunwalds.com
                  XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite

                  Comment

                  • Rick Grunwald
                    Senior Member
                    • Feb 2005
                    • 211
                    • 3.0.6

                    #10
                    I found the problem.
                    My primary group is Administrator with unlimited attachments
                    2 usergroups that I had created and belonged to had limits and those limits were overriding the primary Usergroups "unlimited attachments"

                    I removed myself from the user groups and all was well

                    Is this not a bug?
                    Rick Grunwald
                    http://grunwalds.com
                    XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite

                    Comment

                    • Steve Machol
                      Former Customer Support Manager
                      • Jul 2000
                      • 154488

                      #11
                      If I could duplicate this problem on my unmodified vB 3.6.4 test forum then I'd agree it would be a bug. But I can't. The Admin setting overrides the secondary usergroup quota limit.
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment

                      • Rick Grunwald
                        Senior Member
                        • Feb 2005
                        • 211
                        • 3.0.6

                        #12
                        Steve:
                        I use PHPPortal but that has never had issues in the past
                        I noticed one thing (not hijacking my own thread here)
                        When I disable hooks then try to attach, there is no attachment button, just a list of extensions. When I reenable the hooks, the button is back
                        Rick Grunwald
                        http://grunwalds.com
                        XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite

                        Comment

                        • pplc
                          New Member
                          • Nov 2006
                          • 1
                          • 3.6.x

                          #13
                          I hope it's ok that I post in here, but just today I hit this as well. I as the administrator had 0 set in the usergroup for admin but I belong to a usergroup that had limit and couldn't post anything. As soon as I changed the other usergroup to 0, I was able to upload again.

                          I do have add-ons however, so who knows.

                          Comment

                          • Rick Grunwald
                            Senior Member
                            • Feb 2005
                            • 211
                            • 3.0.6

                            #14
                            I'm getting no real answer. I am going to disable the plugins I have one at a time and see if one is doing it

                            THere were a lot of plugins updated in the current version so keep that in mind as you update. You may need to go over to Vbulletin ORG and get updated versions
                            Rick Grunwald
                            http://grunwalds.com
                            XP home SP2, Celeron 2gb, 2GB RAM, Zone Alarm Security Suite

                            Comment

                            • damlost
                              New Member
                              • Jan 2007
                              • 28

                              #15
                              dont seem that im highjacking sorry if i miss lead you here
                              Originally posted by Steve Machol
                              Assuming you have not installed any add-ons then this has to be a Usergroup setting issue.

                              And damlost, please start your own threads rather than hijacking others. Thank you.

                              Comment

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