Subscription Problem

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  • emwonk
    New Member
    • Jul 2006
    • 24
    • 3.5.x

    Subscription Problem

    I notice it takes several days for an email to be sent re a thread I have subscribed to in my forum.

    What is the cause of delayed subscription notices, and how do I fix that?

    thanks,

    John
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    First try turning off the mail queue system:

    Admin CP -> vBulletin Options -> Email Options -> Use Mailqueue System -> No

    If that doesn't work then this is either a problem ith the mail server, or your ISP.
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • emwonk
      New Member
      • Jul 2006
      • 24
      • 3.5.x

      #3
      I just tried what you said. Our forum is still very small, so maybe it was taking some time to load up the queue.

      Thanks for the great customer service....

      Comment

      • Steve Machol
        Former Customer Support Manager
        • Jul 2000
        • 154488

        #4
        You're welcome.
        Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
        Change CKEditor Colors to Match Style (for 4.1.4 and above)

        Steve Machol Photography


        Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


        Comment

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