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forgot my password/can't access admincp or forum/ 'forgot password' link doesn't work

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  • #16
    Yes. If I goto http://<ip>/vbulletin/admincp/tools.php, I get a 500 response code. I can't understand why this is the case. Can I use a SQL statement to update the password instead?

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    • #17
      500 errors are server errors. You need to contact your host about this.
      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
      Change CKEditor Colors to Match Style (for 4.1.4 and above)

      Steve Machol Photography


      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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      • #18
        It's running on a dev box. Every other pages work except this one. As inquired, can you please let me know how I can update the password via direct dB access? This would be easier and quicker than resolving the web page issue.

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        • #19
          You can set the password like this:

          UPDATE user
          SET password = MD5(CONCAT(MD5(password'), salt))
          WHERE userid = X
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


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          • #20
            Thanks will give it a try, though believe I did run this query before and it complained about the salt column not found.

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