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forgot my password/can't access admincp or forum/ 'forgot password' link doesn't work

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  • forgot my password/can't access admincp or forum/ 'forgot password' link doesn't work

    haven't got round to using/upgrading my forum for a few months

    now that i've finally upgraded to 3.5 I have forgotten my admin password!

    also the 'forgot password' link doesn't work ..

    is there any way I can retrieve my username/password and change it?

    help pls!



  • #2
    Register as a new user.

    Upload tools.php to the admincp/ (is in the vb.zip do_not_upload/ folder)

    Run 'reset admin access' on the new username.

    Login to the admincp and find the old admin.

    Set a new pass on him.

    Log out and test the user/pass.

    Logged in as the old admin, delete the newly created admin.

    Remove tools.php from the server.

    Comment


    • #3
      thanks buddy, will try that out!

      Comment


      • #4
        Originally posted by Floris
        Register as a new user.

        Upload tools.php to the admincp/ (is in the vb.zip do_not_upload/ folder)

        Run 'reset admin access' on the new username.

        Login to the admincp and find the old admin.

        Set a new pass on him.

        Log out and test the user/pass.

        Logged in as the old admin, delete the newly created admin.

        Remove tools.php from the server.
        ok , the thing is the board is closed so i can't register as a new user.

        i have copied 'tool.php' into the admincp directly but i can't access admin cp

        since i get the message

        'Security Alert!

        tools.php still remains in the /admincp/ directory.

        This poses a security risk, so please delete that file immediately. You can not access the control panel until you do so.'

        Comment


        • #5
          Do as the message says. Remove tools.php.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment


          • #6
            did that but how do i register as a new user if the board is closed?

            Comment


            • #7
              Run the following two queries to open your board again:
              Code:
               UPDATE datastore SET data=REPLACE(data,\'\"bbactive\";s:1:\"0\"\',\'\"bbactive\" ;s:1:\"1\"\') WHERE title=\'options\';
               
               UPDATE setting SET value=1 WHERE varname=\'bbactive\';
              Best Regards
              Colin Frei

              Please don't contact me per PM.

              Comment


              • #8
                Originally posted by Colin F
                Run the following two queries to open your board again:
                Code:
                 UPDATE datastore SET data=REPLACE(data,\'\"bbactive\";s:1:\"0\"\',\'\"bbactive\" ;s:1:\"1\"\') WHERE title=\'options\';
                 
                 UPDATE setting SET value=1 WHERE varname=\'bbactive\';
                ok .. sorry I'm a novice at this VB stuff

                exactly how would I run the queries?

                Comment


                • #9
                  You can run them in phpMyAdmin. If you have access to cpanel this should be available there (possibly under the MySQL menu).
                  Best Regards
                  Colin Frei

                  Please don't contact me per PM.

                  Comment


                  • #10
                    Upload tools.php to the admincp/ (is in the vb.zip do_not_upload/ folder
                    Sorry but how do I upload a file to a specific directory on the server from within vBulletin? And if this is possible, isn't this a security risk because anyone can do this.

                    Comment


                    • #11
                      You can't upload files like that with vB. You need to upload it the same way you upload any files to your hosting account.
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment


                      • #12
                        Thanks. But when I did that and type in the tools.php in my browser, it loaded up a blank page. Any idea?

                        Comment


                        • #13
                          Please see this for all the known causes of blank or 'white' pages:

                          http://www.vbulletin.com/docs/html/blank_pages
                          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                          Change CKEditor Colors to Match Style (for 4.1.4 and above)

                          Steve Machol Photography


                          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                          Comment


                          • #14
                            I looked at the manual at the section you suggested but can't seem to find anything that solves the problem. With tools.php uploaded, I see the following when I am at the AdminCP page.
                            Code:
                            Security Alert!
                            
                             tools.php still remains in the /admincp/ directory.
                            
                             This poses a security risk, so please delete that file immediately. You cannot access the control panel until you do so.
                            If I goto http://<ip>/vbulletin/admincp/tools.php, I get a 500 response code. The directory is 755 and the file is 644.
                            Code:
                            [root@test admincp]# ls -al tools.php
                            -rw-r--r-- 1 root root 22184 Oct  5  2008 tools.php
                            Any ideas? All the default files I uploaded works. This is the only one that doesn't work. If I can do an update on the users table in MySQL, how can I set the password column?

                            Comment


                            • #15
                              You have to run tools.php from your browser.
                              Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                              Change CKEditor Colors to Match Style (for 4.1.4 and above)

                              Steve Machol Photography


                              Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                              Comment

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