vB Logging Users Out

[catfish_pete]

Immediately after upgrading to VB 3.5, we now have a problem with users being persistently logged out. It's really brought the forum to a standstill.

I've checked this thread, which seems to deal with this issue:

http://www.vbulletin.com/forum/bugs35.php?do=view&bugid=1258

and have altered class_core.php as suggested, but no success.

Please help!

[Jake Bunce]

That bug is for 3.5.0RC3. I assume you are running the gold release?

Are you having the problem yourself? Can you give me a URL to your forum and instructions on how to reproduce the problem?

[nightyy]

I have the same problem with the gold version here:

https://www.stonyroad.de/forum/

[ht05]

I have the same problem with the gold release although only with one member!

[ABLady]

Here's the solution

If you have translagted your board to a second language, the problem will is in the second language. Have a look at this, this is what you need to fix in your translated language...

http://www.vbulletin.com/forum/showpost.php?p=982288&postcount=20

[nightyy]

The problem is neither with sign in/out but simply with all users being logged out after the browser has been closed.
I tried various settings for cookies already....

[Jake Bunce]

The problem is neither with sign in/out but simply with all users being logged out after the browser has been closed.
I tried various settings for cookies already....

That is normal if their cookie is not set to "Remember Me."

[coinwash]

So I'm not the only one with this problem... Huh

Maybe I miss something here but how do you fix this?

Thank you

[EdmundTan]

We are experiencing similar problems, only difference is that our users are having problems even logging back in. See user reports at http://forums.clubsnap.org/showthread.php?t=154414

Help!

[belindaj]

It has been a problem for me too (we are on gold) and have found that it is defintely tied to the "Remember Me" checkbox. In previous versions - Remember Me was checked by default. In 3.5 - it is unchecked by default.

Logging out, and then logging back in and making sure it is checked when they do so - has resolved our problems I believe. Trouble is - we had to discover it and convince/remind members to check that box they had never had to check before.

[nightyy]

It is browser related.

Firefox 1.5beta2 does not seem to be able to save those cookies!
IE6sp1 and opera8.5 work

[Jake Bunce]

I don't have an answer for everyone right now. I am asking the others about this since there are so many reports of problems. I will post here if I hear anything.

Except for that bug in RC3, I am not aware of any other problems with 3.5's cookie / session system, so I am inclined to say this is a problem on the client side. Cookies don't always play nice. Many cookie problems can be fixed on the client side by clearing your cookies.

[catfish_pete]

That bug is for 3.5.0RC3. I assume you are running the gold release?

Are you having the problem yourself? Can you give me a URL to your forum and instructions on how to reproduce the problem?

Yes, Gold. Unfortunately, I can't reproduce the problem at all, which is very annoying. I'm using FireFox, but even when I'm running IE I don't have a problem.

I know for a fact that at least one of the users experiencing problems is on AOL. Other than that, I'm really in the dark... www.litopia.com

[majorj0nny1]

yeah - I actually didnt know I had a problem with this - but a user is pleading me to investigate why he is constantly being asked to re-login... ? he too has messed about with his cookies to no avail!

[roscoe36]

Getting reports of the same on my board.

Users are clicking links and being asked to log back in.

I have started a thread to gather data on browsers and get an overview of this issue. I am running Gold.

Worst thing is, we can't open a bug because I can't supply a path to replicate it.