Please Help me!

**Steve Machol** · Wed 18 May '05, 10:17am

We need to see the real error message. Right-click on the error page and go to View/Source. Then copy-n-paste the error message here.

**TeaTree** · Wed 18 May '05, 10:22am

Okay Here it is-

<html><head><title> Database Error</title><style type="text/css"></style></head>
<body></table></td></tr></table></form>
<blockquote><p class="error"> </p><p class="error"><b>There seems to have been a slight problem with the database.</b><br />
Please try again by pressing the <a href="javascript:window.location=window.location;">refresh</a> button in your browser.</p><p class="error">An E-Mail has been dispatched to our <a href="<A href="mailto:[email protected]">Technical">mailto:[email protected]">Technical Staff</a>, who you can also contact if the problem persists.</p><p class="error">We apologise for any inconvenience.</p></blockquote>

</body></html>

**Steve Machol** · Wed 18 May '05, 10:23am

This error means that either:

1) The db info in your config.php file is wrong (in which case your forums won't work at all.)

2) That user doesn't have permission to access the database listed in config.php.

3) The database doesn't exist.

4) MySQL isn't accepting new connections. (The server could either be down or has reached it's maximum connections limit.)

If you are sure your config.php info is correct, then you will need to contact your host about this.

Note, many servers are being probed for the phpBB worm these days and the MySQL server is being overloaded. This could account for these errors.

**TeaTree** · Wed 18 May '05, 10:30am

Hi,

I have now started trying to get to the install script,but have only got to thase two where it now says

The database has failed to connect because you do not have permission to connect to the server. Please confirm the values entered in the 'includes/config.php' file.

So can you tell me what to do now please? Have I identified the problem more now?

Thanks

**Zachery** · Wed 18 May '05, 10:33am

This error means that either:

1) The db info in your config.php file is wrong (in which case your forums won't work at all.)

2) That user doesn't have permission to access the database listed in config.php.

3) The database doesn't exist.

**TeaTree** · Wed 18 May '05, 10:40am

Could you give me instructions on what to do next please?

Many Thanks

**Zachery** · Wed 18 May '05, 10:41am

You need to setup a database and a user to connect to that database, if you are unsure of how to do this you should contact your host.

**TeaTree** · Wed 18 May '05, 2:06pm

Okay I have now uploaded it-

I need to know two things please-

1/First thing is once I have uploaded it if I change the Control pannel password it wont work-How can I change my password so it will still work?

2/Second thing is how do I change my members username and password from being that long code to one I will remember?

Many Thanks

**Zachery** · Wed 18 May '05, 2:49pm

1 I am confused... you mean you installed it and the password you entered isn't working?

2 you can't

**Floris** · Mon 23 May '05, 8:07am

As mentioned before, we do not have your database details, contact your hosting provider for MySQL support.

Please Help me!

Please Help me!

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