Contact Us Email Address

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  • Paul Ross
    Senior Member
    • Oct 2004
    • 106

    Contact Us Email Address

    I've changed the contact email address, but it is still showing as the old one.

    I'm sure this is something simple, anyone got any ideas ?

    Thanks.
  • Zachery
    Former vBulletin Support
    • Jul 2002
    • 59097

    #2
    The contact us email address is based off of the webmaster email address set in the admincp under the vBoptions

    Comment

    • Paul Ross
      Senior Member
      • Oct 2004
      • 106

      #3
      Originally posted by Zachery
      The contact us email address is based off of the webmaster email address set in the admincp under the vBoptions
      Hi Zachery,

      That's what I thought, but when I click contact us, it still shows the old email address.

      Comment

      • Zachery
        Former vBulletin Support
        • Jul 2002
        • 59097

        #4
        What do you mean shows? It links you to mailto:[email protected] ?s

        Comment

        • Paul Ross
          Senior Member
          • Oct 2004
          • 106

          #5
          Originally posted by Zachery
          What do you mean shows? It links you to mailto:[email protected] ?s
          In admincp, I changed it to [email protected] , but when I click contact it shows as [email protected] on the email form.

          Comment

          • Steve Machol
            Former Customer Support Manager
            • Jul 2000
            • 154488

            #6
            That's strange. I tested this on my unhacked test forum and had the same problem. After changing the Webmaster email address, it continued to use the old addesss. This must be cached somewhere.

            I suggest posting this in the Bug Tracker so a Dev can have a look.
            Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
            Change CKEditor Colors to Match Style (for 4.1.4 and above)

            Steve Machol Photography


            Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


            Comment

            • cheech4487
              Member
              • Nov 2004
              • 55
              • 3.0.3

              #7
              Hi Steve! Yup it's me again, don't panic. Everything is running great, come check it out. I have the same problem with the email as well, thought I would let you know. No big deal, I am sure you guy's will figure it out. Thanx again!

              Comment

              • Freddie Bingham
                Former vBulletin Developer
                • May 2000
                • 14057
                • 1.1.x

                #8
                Originally posted by Paul Ross
                In admincp, I changed it to [email protected] , but when I click contact it shows as [email protected] on the email form.
                Are you referring to this page?



                If so, the email address shown there is your email address.

                Comment

                • Steve Machol
                  Former Customer Support Manager
                  • Jul 2000
                  • 154488

                  #9
                  Freddie, do you mean the Webmaster's email address? If not, then where else would it get this address from? When I changed the webmaster's address on my unhacked test forum the contact us address did not change, which is why I was wondering if this is cached somewhere.
                  Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                  Change CKEditor Colors to Match Style (for 4.1.4 and above)

                  Steve Machol Photography


                  Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                  Comment

                  • Freddie Bingham
                    Former vBulletin Developer
                    • May 2000
                    • 14057
                    • 1.1.x

                    #10
                    Click the Contact Us link on this forum and you will see your email address (if you are logged in), not the webmaster. Perhaps there is confusion because Paul (I'm guessing here) has the email address of [email protected] on his Admin account and so that is why he continues to see the email address.

                    Simply put, the address you see is the FROM email adress, not the TO.

                    Comment

                    • Steve Machol
                      Former Customer Support Manager
                      • Jul 2000
                      • 154488

                      #11
                      D-oh!
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment

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