Internal Server Error in Style Manager

[RGSerge]

I am getting an Internal Server error every time I try to submit style changes. I am using vbulletin 3.0.0 gold.



Any ideas as to why.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, ******* and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

[Floris]

Could you please provide some server details? Operating system + version / apache / mysql and php version and how php runs? As cgi or module or .. does your server have xml support? .. things like that. You could provide a phpinfo page so staff could have a look at it.

In the old days when I had my linux box running .cgi scripts it meant there was a permission error on the .cgi file. And it couldn't execute it. But since vbulletin is written in PHP, I wouldn't know.

[RGSerge]

OK,

Server OS: Linux running Apache 2.0
PHP Version: 4.3.5 RC3
MySQL Version: 4.0.18
PHP is running as a module (plus all other PHP works, just some problems in the admincp)
XML is supported

Other info:
The server is not in debug mode
Thread Safety is enabled

I am PM'ing you with PHP Info URL (and UID and pass)

[Zachery]

PHP Version: 4.3.5 RC3 might have somthing to do with it.
Whats thread safety?

[Floris]

I just went to your admin control panel and logged in and went to the style manager and opened up the style group 'forum home template set' and edited the forumhome template.

I added the '<!-- test by floris -->' and clicked on save & reload.
It worked perfectly like it should and reloaded including the change I made.

I removed it and pressed on save and it saved it properly and loaded it up and the changes made were there.

I reverted the template to original (since it was unchanged before I edited it) and it reverted perfectly.

I can't reproduce this error.
Does this happen once in a while or 'every' time you make a change?
I used Windows XP Professional with Internet explorer 6.

[RGSerge]

Yes, everything works fine, its just one part of edit styles.

If you go to Style Manager, have All Style Options selected and click Go (so that you have your common templates and then your global colours etc. Then click the Save button at the bottom you will get an Internal server Error every time.

Zachary: I dont know what Thread Safety means, sorry

I have a class now so I cant reply for a few hours, so no hurry.

[Floris]

http://www.vbulletin.com/forum/showthread.php?t=98527

You might want to follow this thread.

[RGSerge]

This can be closed now I guess. I checked the above thread and contacted my webhost. PHP isnt being ran as a CGI so that wasnt the problem.

I dont really understand the server side of things, so I wont pretend that I do, but
the problem was, for some reason the server was seeing css.php as a possible security threat and blocking the script.

The script has been unblocked and it all functions properly now.

Thanks for all the help, its appreciated