a bit off topic here...

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  • d3nnis
    Senior Member
    • Jun 2003
    • 620
    • 3.7.x

    a bit off topic here...

    i had a affiliate program with vbulletin but when my users try to buy vbulletin I kept getting this :

    Your shopping cart has expired. Please click back on your browser to restart this order process.


    What happen?
  • Steve Machol
    Former Customer Support Manager
    • Jul 2000
    • 154488

    #2
    There was a glitch in the system causing this last week. Did this just happen to you now?
    Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
    Change CKEditor Colors to Match Style (for 4.1.4 and above)

    Steve Machol Photography


    Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


    Comment

    • d3nnis
      Senior Member
      • Jun 2003
      • 620
      • 3.7.x

      #3
      Originally posted by Steve Machol
      There was a glitch in the system causing this last week. Did this just happen to you now?

      it works now thanks!

      Comment

      • d3nnis
        Senior Member
        • Jun 2003
        • 620
        • 3.7.x

        #4
        hey i got the expired msg again, now even normal order also gave me this error!

        Comment

        • Steve Machol
          Former Customer Support Manager
          • Jul 2000
          • 154488

          #5
          I've sent an email to our Business Manager to check into this. Sorry for the problems.
          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
          Change CKEditor Colors to Match Style (for 4.1.4 and above)

          Steve Machol Photography


          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


          Comment

          • d3nnis
            Senior Member
            • Jun 2003
            • 620
            • 3.7.x

            #6
            Originally posted by Steve Machol
            I've sent an email to our Business Manager to check into this. Sorry for the problems.

            hope he can reply me fast as i got a deadline to meet

            Comment

            • d3nnis
              Senior Member
              • Jun 2003
              • 620
              • 3.7.x

              #7
              Originally posted by Steve Machol
              I've sent an email to our Business Manager to check into this. Sorry for the problems.

              any updates? I totally can't purchase vbulletin... this is ridiculous... how am i going to answer to my client if i fail to install vbulletin on time? I could not tell him vbulletin got a bug in the purchasing system... that will make my customer lost faith in your products And its already 2am in singapore.

              Comment

              • James
                Senior Member
                • Apr 2000
                • 450

                #8
                Hello,

                I have now recoded a section of the order system that should prevent this issue for occurring in the future.

                Please try again. If you continue to have problems, we can work the order using a different method.

                All the best,

                James
                James Limm

                Comment

                • d3nnis
                  Senior Member
                  • Jun 2003
                  • 620
                  • 3.7.x

                  #9
                  Originally posted by James
                  Hello,

                  I have now recoded a section of the order system that should prevent this issue for occurring in the future.

                  Please try again. If you continue to have problems, we can work the order using a different method.

                  All the best,

                  James

                  same thing happen again.

                  Comment

                  • d3nnis
                    Senior Member
                    • Jun 2003
                    • 620
                    • 3.7.x

                    #10
                    Originally posted by James
                    Hello,

                    I have now recoded a section of the order system that should prevent this issue for occurring in the future.

                    Please try again. If you continue to have problems, we can work the order using a different method.

                    All the best,

                    James

                    any other way to purchase for now? cos i just need 1 copy and i can't be trying for the rest of my early morning and loose my sleep over this bug

                    Comment

                    • Steve Machol
                      Former Customer Support Manager
                      • Jul 2000
                      • 154488

                      #11
                      Make sure your computer is not blocking cookies.
                      Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                      Change CKEditor Colors to Match Style (for 4.1.4 and above)

                      Steve Machol Photography


                      Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                      Comment

                      • d3nnis
                        Senior Member
                        • Jun 2003
                        • 620
                        • 3.7.x

                        #12
                        Originally posted by Steve Machol
                        Make sure your computer is not blocking cookies.
                        if my computer is blocking, i wun be even posting in here with cookies in here

                        Comment

                        • Steve Machol
                          Former Customer Support Manager
                          • Jul 2000
                          • 154488

                          #13
                          Sorry, just trying to help. And yes, you can still post here without cookies.
                          Steve Machol, former vBulletin Customer Support Manager (and NOT retired!)
                          Change CKEditor Colors to Match Style (for 4.1.4 and above)

                          Steve Machol Photography


                          Mankind is the only creature smart enough to know its own history, and dumb enough to ignore it.


                          Comment

                          • d3nnis
                            Senior Member
                            • Jun 2003
                            • 620
                            • 3.7.x

                            #14
                            Originally posted by Steve Machol
                            Sorry, just trying to help. And yes, you can still post here without cookies.

                            i am posting in my forum as well... it okies.. a bit piss off by this bug though... cos i wasted 1 hour trying to purchase... Pardon me for my harshness earlier

                            Comment

                            • d3nnis
                              Senior Member
                              • Jun 2003
                              • 620
                              • 3.7.x

                              #15
                              okies i finally manage to purchase. Thanks Steve and James. Hope you can reply me with the member id asap.

                              Comment

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