Manually added user - NO access to private messaging

[vNovice]

I'm running 2.2.8 and when I add a new user manually from the admin panel they can't use Private messaging. When they log into their user cp and click on Private Messaging they get the following:

You do not have permission to access this page. This could be due to one of several reasons:

1. You do not have permission to access the page that you were trying to. Are you trying to edit someone else's post or trying to access administrative features? Check that you are allowed to perform this action in the Forum Rules.
2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.



So any ideas ?

This is a BIG problem for my board.

[Steve Machol]

I justed created a new user in the Admin CP of my unhacked 2.2.8 test forum and had no problems with private messaging. It worked perfectly.

Have you installed any hacks? What's the URL to your forum?

[vNovice]

Hi Steve,

No hacks installed.

I can give you access to the forum and the admin panel if you'll email me directly. It's a private board.

Thanks.

[Steve Machol]

Best to dill out a support ticket at:

http://www.vbulletin.com/members/support_form.php

Be sure to include the login info to your Admin CP and FTP.

[vNovice]

I'll do that right now.

Thanks Steve.

[Steve Machol]

You had 'Can use Private Messaging' set to 'No' for the Registered user group. To change this:

Admin CP -> User Groups -> Modify -> registered [edit] -> Can use Private Messaging -> Yes

[vNovice]

Duh, don't know how I missed that one.

Thanks Steve.

[jaks]

I have the same issue but for all users the fix won't work because the option is not there.
Admin CP -> User Groups -> Modify -> registered [edit] -> Can use Private Messaging -> Yes

In Private Messages I have only 4 options I do not see anything like Can use PMs anywhere on the usergroups edits for any groups including Admin.

1. Maximum Stored Messages:If you set this to 0 users from this usergroup will not be able to use private messaging.

2. Can Use Message Tracking

3. Can Deny Private Message Read Receipt Request

4. Maximum Recipients to Send PMs at a timeo not set this too high for performance reasons (set to 0 to disable)

Jaks

[Steve Machol]

I have the same issue but for all users the fix won't work because the option is not there.

That's because this thread is for vB2. Please start a new thread in the appropriate forum for your version and problem.