We've just changed servers and the web host moved everything over for us. Everything was fine apart from a few settings in CGI had changed. Site is running okay.
However, our forum is switched off and we can't access the admin page now. It just doesn't recognise the (previous) log-in and password.
We have been assured that everything is the same and that the IP address has been changed etc.
Does anyone have any idea what we can do. We know that our licence is up (just ended), but won't renew until forum is up-and-running again.
Please help!
Ta.
Here's what the host said when they were checking it recently for us:
I have changed IP address of the server in config.php3 but it didn't help. I checked all logs and there is no errors in them. Do you know what PHP modules should be installed, maybe something is missing? I compared PHP configuration with old server and couldn't find any difference.
However, our forum is switched off and we can't access the admin page now. It just doesn't recognise the (previous) log-in and password.
We have been assured that everything is the same and that the IP address has been changed etc.
Does anyone have any idea what we can do. We know that our licence is up (just ended), but won't renew until forum is up-and-running again.
Please help!
Ta.
Here's what the host said when they were checking it recently for us:
I have changed IP address of the server in config.php3 but it didn't help. I checked all logs and there is no errors in them. Do you know what PHP modules should be installed, maybe something is missing? I compared PHP configuration with old server and couldn't find any difference.
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