Bought the license, but no registration info yet!

[ahc]

I paid for an owned license for vBulletin yesterday (5 June) at 2:30 EDT and got an email from DigiBuy (the ecommerce server) saying I would have registration info from Jelsoft in "minutes." It's been over 24 hours and no info yet. Nor any response by email to [email protected] or [email protected], nor to my "sales ticket" submitted through the vBulletin web site.

I'm sure this is an unusual oversight, but it's disappointing...

Yours,

Andy

[Mike Sullivan]

Try to request it through here:

http://www.vbulletin.com/members/index.php?action=lostpw

[ahc]

Ed, thanks -- I tried that, and got an affirmative web page ("the information has been sent to your email address," etc.) . . . but no email yet. Strange, eh?

Yes, I have entered my email address correctly, and yes, I'm getting mail at it otherwise (including one from this forum when you replied to my message). . . .

Yours,

Andy

[Mike Sullivan]

It's possible DNS related stuff is messing up, catching your email in limbo. I'll see if there's anything that can be done.

[James]

Andy,

Your email address is "bouncing" all messages sent - that's why you haven't received my replies to your emails (or the license information - your order is in the database). Do you have an alternative email address I could contact you at? Please let me know at [email protected]

All the best,

James

[ahc]

Thanks very much!

All squared away--who knows where those emails have gone to...

Thanks again.

Yours,

Andy

[SNOOPMASTER]

JAMES MY UPGRADE??

JAMES,
I HAVE TRYING TO GET YOU TO UPGRADE SINCE 5-25-01 WHAT IS GOING ON?? PLEASE TAKE CARE OF IT ASAP. THANK YOU!

https://www.snoopsonline.com

PS. HELP OUR COMMUNITY GROW WHILE EXPANDING YOURS!!