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Due to a problem with the email system that has now been resolved, there is a backup of support tickets. Some ticket replies are just now being received. Some tickets have been duplicated and opened anew. We are currently working through this issue and will weed through all the bad tickets and answer outstanding issues as soon as possible.
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Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API -
This should be resolved and new tickets are being handled in a timely manner now. If you have not received an answer to a pre-existing ticket please add a reply. Do not reply if your ticket has already been handled.Translations provided by Google.
Wayne Luke
The Rabid Badger - a vBulletin Cloud demonstration site.
vBulletin 5 API
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I submitted a support ticket through my vbCloud console via the Contact Us link.
But it is not listing any support tickets there, and I did not receive any email letting me know you received... -
I oppend support ticket in Feb 8th after purchasing one month support, there is no response until now.
Please reply to my support ticket. -
Just wanted to ask if ticket support is closed for the holidays?
Had a ticket open since the 13th of April (#1585756) with no reply.
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