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  • why ignore me why no answer during 10 months why not do what i purchase

    why ignore me why no answer during 10 months why not do what i purchase for upgrade my Vbulletin from vb4 to vb5


    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    ؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟؟

    vBulletin Ticket System (Ticketid: 2284494)
    azmi zaben
    11th Nov 2018 08:40am
    dear Supervisor : Hello,
    Please note i already purchased VB5 with mobile suite
    why tell now not complete my upgrade process
    if you can't do that please cancel my order and back my money or finish my upgrade process ASAP .
    Regards

    (Reply Posted via Ticket System)
    azmi zaben
    13th Nov 2018 03:49pm
    Hello vBulletin Support Staff
    I want to ask about The upgrade process ??
    Best regards

    (Reply Posted via Ticket System)
    azmi zaben
    29th Nov 2018 08:15am
    Hello,
    1: why tell now didn't upgrade my site ?
    2:if you can't do that please cancel my order
    and back money ASAP ?
    Regards

    (Reply Posted via Ticket System)
    azmi zaben
    03rd Apr 2019 05:23am
    20

    (Reply Posted via Ticket System)

  • #2
    We cannot install the software on your server with your requirements. You cannot run vBulletin 4 and vBulletin 5 off the same database in different directories. You cannot run vBulletin 4 in a sub-directory of a vBulletin 5 installation. I've stated this in your previous tickets.
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud customization and demonstration site.
    vBulletin 5 Documentation - Updated every Friday. Report issues here.
    vBulletin 5 API - Full / Mobile
    I am not currently available for vB Messenger Chats.

    Comment


    • #3
      I'm not ask to do that for sub-directory do that in same directory , i till you now and here upgrade my vb4 database to vb5 or refund my Money I'm waiting 10 Month nothing Happened !!??
      waiting your answer

      Comment


      • #4
        We cannot install the software within the parameters that you're demanding. You should request a refund
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud customization and demonstration site.
        vBulletin 5 Documentation - Updated every Friday. Report issues here.
        vBulletin 5 API - Full / Mobile
        I am not currently available for vB Messenger Chats.

        Comment


        • #5
          Originally posted by Wayne Luke View Post
          We cannot install the software within the parameters that you're demanding. You should request a refund
          were can i start request refund . or URL for that

          Comment


          • #6
            sales@vbulletin.com
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud customization and demonstration site.
            vBulletin 5 Documentation - Updated every Friday. Report issues here.
            vBulletin 5 API - Full / Mobile
            I am not currently available for vB Messenger Chats.

            Comment


            • #7
              is that legal ? I think no ! because i'm not receive what i purchase , send to me the product already paid ,,, or refund my money .... otherwise can you please tell me , were can i start complain ?
              Joshua Gonzales
              12th Apr 2019 11:43am
              Hello,

              Thank you for contacting vBulletin Sales.
              You have no products eligible for a refund at this time.
              Refunds are only considered within 60 days of purchase and only if they meet certain conditions.

              Please let me know if you require any further assistance.

              Comment


              • #8
                Need to follow up in the ticket with the purchase order and state that the upgrade cannot be completed to your specifications.
                Translations provided by Google.

                Wayne Luke
                The Rabid Badger - a vBulletin Cloud customization and demonstration site.
                vBulletin 5 Documentation - Updated every Friday. Report issues here.
                vBulletin 5 API - Full / Mobile
                I am not currently available for vB Messenger Chats.

                Comment

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