I have a new install on a hosted service (networksolutions.com)
The challenge is that when you go to the MOD or ADMIN CP you get error screens.
I'm having a heck of a time figuring this out. The error logs from the server show no errors after the installation date, so I have no clue if that is a valid troubleshooting tool. I have verified that the server exceeds the minimum system requirements, and have no where to turn at this point.
Part of the challenge is that I paid for VB professional installation, so I have no knowledge or access to how VB 5 connect was pre-configured, and the installation tech cannot offer any more assistance. He says its a server issue and I do not doubt that he is right. The challenge is that I have spent hours on the phone with the hosting company server support tech, and they do not troubleshoot user installed programs. VB installation cannot seem to give me anything specific to tell the hosting company, and I am stuck in the middle.
So... right now I am 100% helpless and do not know where to turn. If anybody can help I'd be extremely appreciative at this point.
Here are photos of the screens I am getting.
THANKS
James Sanders
The challenge is that when you go to the MOD or ADMIN CP you get error screens.
I'm having a heck of a time figuring this out. The error logs from the server show no errors after the installation date, so I have no clue if that is a valid troubleshooting tool. I have verified that the server exceeds the minimum system requirements, and have no where to turn at this point.
Part of the challenge is that I paid for VB professional installation, so I have no knowledge or access to how VB 5 connect was pre-configured, and the installation tech cannot offer any more assistance. He says its a server issue and I do not doubt that he is right. The challenge is that I have spent hours on the phone with the hosting company server support tech, and they do not troubleshoot user installed programs. VB installation cannot seem to give me anything specific to tell the hosting company, and I am stuck in the middle.
So... right now I am 100% helpless and do not know where to turn. If anybody can help I'd be extremely appreciative at this point.
Here are photos of the screens I am getting.
THANKS
James Sanders
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