After failing to do the upgrade myself, I asked my host tech support to try.
After they were unable to do the update they sent me this email:
-Hello Kevin,
The vbulletin upgrade from 4.2.5 to 5.3.3 is a major upgrade and it may break the website. We have already clone the website to vb5 and upgraded it with 5.3.3 and find the breakage of the website.
We are not recommending to do the upgrade to 5.3.3.
Does this make sense, or is someone missing something here?
Who do I reach out to next being amateur?
KM
After they were unable to do the update they sent me this email:
-Hello Kevin,
The vbulletin upgrade from 4.2.5 to 5.3.3 is a major upgrade and it may break the website. We have already clone the website to vb5 and upgraded it with 5.3.3 and find the breakage of the website.
We are not recommending to do the upgrade to 5.3.3.
Does this make sense, or is someone missing something here?
Who do I reach out to next being amateur?
KM
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