Error Duplicate entry, while reach to Upgrading to 5.2.1 Alpha 2

[Inshad]

Hi,

I was doing a long way upgrade from 3.8.7 to 5.2.3 , through the command line as the database size almost 13GB (4M posts)

However, I reached to step 16 in Upgrading to 5.2.1 Alpha 2.. and couldn't find answer to this error.

Upgrading to 5.2.1 Alpha 2
----------------------------------
Step 16 - Error Duplicate entry '24-0' for key 'userid' on /home/inshad/public_html/forum/core/vb/db/query/stored.php : 124
#0: vB_Utilities::getStackTrace() called in /[path]/core/install/includes/class_upgrade_cli.php on line 294
#1: vB_Upgrade_Cli->execute_step(16, vB_Upgrade_521a2) called in /[path]/core/install/includes/class_upgrade_cli.php on line 223
#2: vB_Upgrade_Cli->process_script('521a2', '0') called in /[path]/core/install/includes/class_upgrade_cli.php on line 129
#3: vB_Upgrade_Cli->init(NULL) called in /[path]/core/install/includes/class_upgrade.php on line 711
#4: vB_Upgrade_Abstract->__construct(vB_Registry, array[len:10], 'upgrade', NULL, array[len:0]) called in /[path]/core/install/includes/class_upgrade_cli.php on line 83
#5: vB_Upgrade_Cli->__construct(vB_Registry, array[len:10], 'upgrade', NULL, array[len:0]) called in /[path]/core/install/includes/class_upgrade.php on line 54
#6: vB_Upgrade::fetch_library(vB_Registry, array[len:10], '', true) called in /[path]/core/install/upgrade.php on line 132

Please let me know if further information is required to provide the necessary assistance.

[Mark.B]

Just try refreshing and see if it carries on

[Inshad]

I'm doing it through command line .. how shall I refresh ?

[Mark.B]

Exit the process and run it again...it will attempt to carry on where it left off. (That's basically all refreshing does if you were on the web interface).

[Inshad]

1. I did exit the process and started again.
2. I restart mysql and apache service
3. I reboot the server


and with no Luck.

[Inshad]

also I'm trying to doing it through the web interface but getting :

 
[B]Startup Errors[/B]
   Due to the following errors, the install/upgrade can not continue:
 
The 'clientscript/vbulletin_css' (OR wherever you set as css file location) directory and/or its sub directories is/are not writable. Please make sure that this directory and its sub directories are writable by your web server.

I confirm the folder permission is 777

[Mark.B]

It needs to be 777 recurring, not just the folder itself.

[Inshad]

Both are confirmed ..

What is the next step for me ?

[Mark.B]

Best to raise a support ticket referencing this thread. Not much more we can suggest without having full access to your server.

We will need admincp and FTP access.

[Inshad]

Ticketid: 1521903 is already there.

[Inshad]

While access AdminCP, I'm getting the following MSG

---------------------------

security_alert_x_still_exists


---------------------------

[Inshad]

I tried to do the upgrade through web interface and I got :

  Fatal Error Occurred
 Duplicate entry '24-0' for key 'userid' on /home/inshad/public_html/forum/core/vb/db/query/stored.php : 124

Script: 521a2
Step: 16

Please, the forum is down for almost 4 days! and I need any sort of help.

Ticket id: 1521903 is already opened for the same and all access information has been provided.

[Trevor Hannant]

Replied to your ticket again this morning...