404 Error on Upgrade: 500a1 Step 129

[Jeanius!]

Hi there,

I'm trying to upgrade a live forum from 4.2.3 and it has errored at 5.0.0 Alpha 1 Step 129.

It is coming up with a 404 error.
<mywebsite>/vb5/core/install/upgrade.php?version=500a1&step=129

I've tried refreshing & uploading new files.
It is installed in a fresh directory.
I'm not sure what else I can do - the forum has been closed for far too long when I've been trying to sort this and the support ticket that I put in 10 hours ago hasn't been picked up yet.

I don't understand it, because the actual upgrade page that I'm on is the same one that's saying there's a 404 error!?

Can anyone help?

[Mark.B]

Looking at your ticket....you're not going to be able to do it using a hosts file like that. The upgrade script isn't going to find the required files.
You need to have it running on your actual domain.

[Jeanius!]

Ah, okay. It's worked for the rest of the file steps okay? And also upgraded from v3 absolutely fine.
I'm moving server and upgrading at the same time, but I don't want to change nameservers until I know that it's updated and running correctly.

Hmm.
Okay, thank you - I'll see if I can duplicate the vb5 files onto the old server and update it on the old one, then move it across!

[Jeanius!]

It's now on the correct domain without the hosts file, but I am still getting the same error?

[Mark.B]

I've just had a go at running the script, and you're getting Cloudflare errors.

Please disable Cloudflare and see if you can proceed.

[Jeanius!]

OK, thanks Mark! Done that.
I now get a Connection Timeout error!

[Mark.B]

Ask your hosts to increase the MySQL wait_timeout value.

[Jeanius!]

I have requested it, thanks!
They haven't got back to me yet though - is there any way around it, do you think?
Appreciate your support!

[Mark.B]

I have requested it, thanks!
They haven't got back to me yet though - is there any way around it, do you think?
Appreciate your support!

No, it's a server issue, they will need to change it their end.

[Jeanius!]

Hi Mark,

Okay, I have managed to get past that bit now! Hurrah! Thank you.

However, I am now stuck on this bit:

The server returned no response. This is probably due to a timeout setting. Please contact vBulletin Support for assistance

Script: 500a28
Step: 6


I can't tell you how many times I have refreshed it!

This is what they set:
max_execution_time = 500

They said that wait_timeout was not something that I could configure?

[Jeanius!]

Oh, heck!
One more refresh and it's just moved on again.

Thanks for your help - fingers crossed!

[Mark.B]

Some steps do take a long time to process...

[Jeanius!]

Hi Mark,
Just to say thank you very much for your help.
The forum is up and running nicely now!

[Mark.B]

Hi Mark,
Just to say thank you very much for your help.
The forum is up and running nicely now!

Fantastic...glad you got it sorted.