Empty content after upgare

[arshadeomran]

Hi everyone.
I have vb 4.2.2 forum and i want upgrade to vb 5.1.6.
For test install vb 4.2.2 in sub domain and upgrade to vb 5.1.6 but after upgrade i can't see anything of my data even style or .... .
Even install vb 5.1.6 but i can't see anything.
My host info:

Server Type	Linux
Web Server	apache2handler
PHP	5.3.29
PHP Max Post Size	50.00 MB
PHP Maximum Upload Size	50.00 MB
PHP Memory Limit	128.00 MB
MySQL Version	5.5.41-log
MySQL Packet Size	2.00 MB

Please help me to fix this problem.
Thank you.

[Mark.B]

You need to make sure you run the upgrade script, not the install script, and that you're using a copy of the live database (not the live database itself).

[arshadeomran]

Hi
I'm sure use the upgrade script but it don't work.
Please see this:

http://k1vb5.arshadeomran.ir/

Thank you for answer me.

[Mark.B]

We need to know more details, "didn't work" doesn't tell us anything.

What happened when you tried to run it?
What error message did you get?
What was shown on screen while it was running?

[arshadeomran]

Oh sorry.

What happened when you tried to run it?

What happened when you tried to run it?

What was shown on screen while it was running?

All answer for your questions is 'Nothing'.
When i was install new vb 5.1.6 everything was OK but after finish install when i want to see index page it was empty.
When i want to fresh install or upgrade i didn't get error.
Thank you for answer.

[Mark.B]

So, you ran the upgrade script, and it went through all the steps, and then said "Upgrade Complete" at the end?

You do understand that a "fresh install" is completely different to an "upgrade"?
If you carry out a fresh install, you delete your database and you start with nothing. No posts, no members, no forums.

[arshadeomran]

So, you ran the upgrade script, and it went through all the steps, and then said "Upgrade Complete" at the end?

Yes.

You do understand that a "fresh install" is completely different to an "upgrade"?
If you carry out a fresh install, you delete your database and you start with nothing. No posts, no members, no forums.

I understand whats different between install and upgrade.
I install multiple times and multiple times upgrade but after finish all steps i see this page.

Thank you for answer to me.

[Mark.B]

Open the .htaccess file in the root.
Find:
#RewriteBase /

Change to:
RewriteBase /

[arshadeomran]

Open the .htaccess file in the root.
Find:
#RewriteBase /

Change to:
RewriteBase /

I change that but it doesn't work and index is empty.
Thank you for answer to me.

[Mark.B]

Are mod_rewrite rules enabled on your server?

[arshadeomran]

Yes.

Loaded Modules

core mod_authn_file mod_authn_dbm mod_authn_anon mod_authn_dbd mod_authn_socache mod_authn_core mod_authz_host mod_authz_groupfile mod_authz_user mod_authz_dbm mod_authz_owner mod_authz_dbd mod_authz_core mod_access_compat mod_auth_basic mod_auth_form mod_auth_digest mod_allowmethods mod_file_cache mod_cache mod_cache_disk mod_cache_socache mod_socache_shmcb mod_socache_dbm mod_socache_memcache mod_so mod_macro mod_dbd mod_dumpio mod_buffer mod_ratelimit mod_reqtimeout mod_ext_filter mod_request mod_include mod_filter mod_substitute mod_sed mod_deflate http_core mod_mime mod_log_config mod_log_debug mod_logio mod_env mod_expires mod_headers mod_unique_id mod_setenvif mod_version mod_remoteip mod_proxy mod_proxy_connect mod_proxy_ftp mod_proxy_http mod_proxy_fcgi mod_proxy_scgi mod_proxy_wstunnel mod_proxy_ajp mod_proxy_balancer mod_proxy_express mod_session mod_session_cookie mod_session_dbd mod_slotmem_shm mod_ssl mod_lbmethod_byrequests mod_lbmethod_bytraffic mod_lbmethod_bybusyness mod_lbmethod_heartbeat mod_unixd mod_dav mod_status mod_autoindex mod_info mod_suexec mod_cgi mod_dav_fs mod_dav_lock mod_vhost_alias mod_negotiation mod_dir mod_actions mod_speling mod_userdir mod_alias mod_rewrite mod_ruid2 prefork mod_php5 mod_security2 mod_hostinglimits mod_aclr2

Thank you for answer to me.

[Mark.B]

Probably need a support ticket to investigate your set up. Your installation is present but you're getting white pages which usually indicates a URL rewrite issue of some sort. Add /core/admincp to your URL and see that the admincp loads there, but not at /admincp like it should.

Please raise a ticket here:

http://www.vbulletin.com/go/techsupport

We'll need:
AdminCP login
FTP credentials

[arshadeomran]

HI
I can login to AdminCP but i didn't see index page.
Thank you for answer to me.

[Mark.B]

Please raise a support ticket as per my earlier post.

[napy8gen]

White page caused by extra index page, I think index.html by the vbulletin installer package when moved the upgrade files into directory. You need to delete this one particular index file.