error 404 site builder

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  • teo71
    Member
    • Nov 2011
    • 89
    • 4.1.x
    #1

    error 404 site builder

    I can not activate the control panel, it gives me:

    Error activating SiteBuilder. (Error code 404)

    Please try again.

    p.s.I opened a ticket with Technical Support
    Tags: None
    • Hartmut
      Senior Member
      • Nov 2007
      • 2870
      • 4.2.x
      #2
      You have javascript enabled for your browser?
      No private support, only PM me when I ask for it. Support in the forums only.

        Comment

        • teo71
          Member
          • Nov 2011
          • 89
          • 4.1.x
          #3
          is enabled, I also tried to disable it but nothing

          - - - Updated - - -

          nobody can help me?
          Last edited by teo71; Wed 10 Oct '12, 2:57am.

            Comment

            • Wayne Luke
              vBulletin Technical Support Lead
              • Aug 2000
              • 74172
              #4
              Look at the network traffic in your browser (i.e. use Firebug in Firefox) and what file is returning the 404 error?
              Translations provided by Google.

              Wayne Luke
              The Rabid Badger - a vBulletin Cloud demonstration site.
              vBulletin 5 API

                Comment

                • teo71
                  Member
                  • Nov 2011
                  • 89
                  • 4.1.x
                  #5
                  If I'm not wrong this is what gives me in html:

                  <!DOCTYPE html>

                  <html id="htmlTag" class=" js no-flexbox no-touch hashchange history rgba hsla multiplebgs backgroundsize borderimage borderradius boxshadow textshadow opacity cssanimations csscolumns cssgradients no-cssreflections csstransforms csstransforms3d csstransitions fontface generatedcontent cookies bgpositionshorthand no-cssfilters lastchild boxsizing mediaqueries no-overflowscrolling cssremunit no-subpixelfont pointerevents cssresize no-cssscrollbar filereader placeholder fileinput formvalidation firefox" lang="en-US" dir="ltr" xml:lang="en-US" xmlns:fb="http://www.facebook.com/2008/fbml" xmlns="http://www.w3.org/1999/xhtml">
                  <head>

                  <body id="vb-page-body" class="vb-page view-mode" style="cursor: auto;">



                  </html>

                    Comment

                    • Wayne Luke
                      vBulletin Technical Support Lead
                      • Aug 2000
                      • 74172
                      #6
                      Doesn't really answer my question. I need to know which specific file is failing. The Network tab of browser diagnostics would provide this.

                      Sent from my iPhone using Forum Runner
                      Translations provided by Google.

                      Wayne Luke
                      The Rabid Badger - a vBulletin Cloud demonstration site.
                      vBulletin 5 API

                        Comment

                        • teo71
                          Member
                          • Nov 2011
                          • 89
                          • 4.1.x
                          #7
                          my problem is this:

                          http://tracker.vbulletin.com/browse/VBV-4505

                            Comment

                            • Wayne Luke
                              vBulletin Technical Support Lead
                              • Aug 2000
                              • 74172
                              #8
                              Are you using mod_fcgid which is listed as the likely cause in the ticket you linked to?

                              To see this, look at your PHP Info and what does it list for the PHP Handler? If it says FastCGI, then you're most likely using mod_fcgid.
                              Translations provided by Google.

                              Wayne Luke
                              The Rabid Badger - a vBulletin Cloud demonstration site.
                              vBulletin 5 API

                                Comment

                                • teo71
                                  Member
                                  • Nov 2011
                                  • 89
                                  • 4.1.x
                                  #9
                                  how do I view it?
                                  nonstante the ticket assistance, still can not get into the control panel, and this evening
                                  just got home I tried to access the control panel and it was fine, I turned off the PC, had dinner, and when I see the page, this is blank, like this:
                                  http://www.matteocarucci.it/forum/login.php?do=login

                                  I did not touch anything, I repeat I did not touch anything, but just voleso reorganize the forum after dinner and I can not do it!

                                    Comment

                                    • Wayne Luke
                                      vBulletin Technical Support Lead
                                      • Aug 2000
                                      • 74172
                                      #10
                                      Create a file named info.php.

                                      Put this in it:
                                      <?php
                                      phpinfo();
                                      ?>

                                      Upload it to your server. Load in your browser.
                                      Translations provided by Google.

                                      Wayne Luke
                                      The Rabid Badger - a vBulletin Cloud demonstration site.
                                      vBulletin 5 API

                                        Comment

                                        • teo71
                                          Member
                                          • Nov 2011
                                          • 89
                                          • 4.1.x
                                          #11
                                          that tells me:

                                          Server API CGI/FastCGI

                                            Comment

                                            • Lynne
                                              Former vBulletin Support
                                              • Oct 2004
                                              • 26255
                                              #12
                                              Originally posted by Wayne Luke
                                              Look at the network traffic in your browser (i.e. use Firebug in Firefox) and what file is returning the 404 error?
                                              This is the firebug error he gets:
                                              HTML Code:
                                              POST http://www.matteocarucci.it/forum/index.php/ajax/api/options/fetchValues404 Not Found 343msjquery.min.js (line 4)"NetworkError: 404 Not Found - http://www.matteocarucci.it/forum/index.php/ajax/api/options/fetchValues"
                                              I've already linked him to these two bug reports regarding his running FastCGI (the second one is specific to this 404 error):
                                              vBulletin Issue Tracker
                                              http://tracker.vbulletin.com/browse/VBV-2223
                                              The bug genie, friendly issue tracking

                                              vBulletin Issue Tracker
                                              http://tracker.vbulletin.com/browse/VBV-4505
                                              The bug genie, friendly issue tracking
                                              Please don't PM or VM me for support - I only help out in the threads.
                                              vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                                              Want help modifying your vbulletin forum? Head on over to vbulletin.org
                                              If I post CSS and you don't know where it goes, throw it into the additional.css template.
                                              W3Schools &lt;- awesome site for html/css help

                                                Comment

                                                • Wayne Luke
                                                  vBulletin Technical Support Lead
                                                  • Aug 2000
                                                  • 74172
                                                  #13
                                                  Are you running mod_security?

                                                  try putting this in your .htaccess file:

                                                  Code:
                                                  <IfModule mod_security.c>
  SecFilterEngine Off
  SecFilterScanPOST Off
</IfModule>
                                                  Translations provided by Google.

                                                  Wayne Luke
                                                  The Rabid Badger - a vBulletin Cloud demonstration site.
                                                  vBulletin 5 API

                                                    Comment

                                                    • teo71
                                                      Member
                                                      • Nov 2011
                                                      • 89
                                                      • 4.1.x
                                                      #14
                                                      this morning, after 12 hours I was able to start the pc and access to the control panel and make sections of the forum, does not appear as I want, but it's a start.
                                                      Postscript file did not work

                                                      this is a link:

                                                      http://www.matteocarucci.it/forum/

                                                        Comment

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