An internal error has occurred and the widget cannot be displayed

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  • tiwale
    Senior Member
    • Sep 2006
    • 103

    An internal error has occurred and the widget cannot be displayed

    After upgrade from 4.x, I am getting this error when I click on some forums "An internal error has occurred and the widget cannot be displayed" . Some forum works, I get this in 2 forums. I checked the permissions, they are the same with the ones that work. What can it be ?
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73981

    #2
    Usually this is a permissions error. You're sure all the Channel Permissions are the same? Parent channels have permissions that allow access?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • Lynne
      Former vBulletin Support
      • Oct 2004
      • 26255

      #3
      This is a vb4 (what version?) upgrade to vB5 (to what version?)? If so, is this what you are seeing - http://tracker.vbulletin.com/browse/VBV-4004 ?

      Please don't PM or VM me for support - I only help out in the threads.
      vBulletin Manual & vBulletin 4.0 Code Documentation (API)
      Want help modifying your vbulletin forum? Head on over to vbulletin.org
      If I post CSS and you don't know where it goes, throw it into the additional.css template.

      W3Schools <- awesome site for html/css help

      Comment

      • tiwale
        Senior Member
        • Sep 2006
        • 103

        #4
        upgrading from 4.1.12 to beta 11.... to some extent, yes Lynne....this the error after enable debug:

        Code:
        An internal error has occurred and the widget cannot be displayed. [B]Template:[/B] widget_5 [B]Controller:[/B] search [B]Method:[/B] getInitialResults [B]Arguments:[/B] Array ( [0] => Array ( [channel] => 17 [sort] => Array ( [lastcontent] => DESC ) ) [1] => 60 [2] => [3] => 1 ) [B]Errors:[/B]
         
         
        Array
        (
            [0] => Array
                (
                    [0] => invalid_data_requested: array (
          50769 => '50769',
          50768 => '50768',
        )
                )
         
            [1] => Array
                (
                    [0] => exception_trace
                    [1] => #0 /home/yoursite/public_html/forum5/core/vb/api/content.php(582): vB_Library_Content->getFullContent(Array, Array)
        #1 /home/yoursite/public_html/forum5/core/vb/library/node.php(1525): vB_Api_Content->getFullContent(Array, Array)
        #2 /home/yoursite/public_html/forum5/core/vb/library/node.php(1623): vB_Library_Node->addContentInfo(Array, Array, true)
        #3 /home/yoursite/public_html/forum5/core/vb/library/node.php(1078): vB_Library_Node->addFullContentInfo(Array, Array)
        #4 /home/yoursite/public_html/forum5/core/vb/api/search.php(444): vB_Library_Node->getFullContentforNodes(Array, Array)
        #5 /home/yoursite/public_html/forum5/core/vb/api/search.php(301): vB_Api_Search->getMoreResults(Array, '60', NULL, '1')
        #6 [internal function]: vB_Api_Search->getInitialResults(Array, '60', NULL, '1')
        #7 /home/yoursite/public_html/forum5/core/vb/api/wrapper.php(107): call_user_func_array(Array, Array)
        #8 [internal function]: vB_Api_Wrapper->__call('getInitialResul...', Array)
        #9 [internal function]: vB_Api_Wrapper->getInitialResults(Array, '60', NULL, '1')
        #10 /home/yoursite/public_html/forum5/includes/api/interface/collapsed.php(82): call_user_func_array(Array, Array)
        #11 /home/yoursite/public_html/forum5/includes/vb5/template/runtime.php(433): Api_Interface_Collapsed->callApi('search', 'getInitialResul...', Array, false, true)
        #12 /home/yoursite/public_html/forum5/includes/vb5/template.php(183) : eval()'d code(221): vB5_Template_Runtime::parseData('search', 'getInitialResul...', Array, '60', NULL, '1')
        #13 /home/yoursite/public_html/forum5/includes/vb5/template.php(183): eval()
        #14 /home/yoursite/public_html/forum5/includes/vb5/template/cache.php(92): vB5_Template->render(false)
        #15 /home/yoursite/public_html/forum5/includes/vb5/template.php(197): vB5_Template_Cache->replacePlaceholders('
        
        
        
         		[h=3]Debug Information[/h] 		[LIST][*]Page ID: [B]53[/B][*]Parent ID: [B]43[/B][*]Page Template ID: [B]2[/B][*]Route ID: [B]64[/B][*]Page Type: [B]custom[/B][*]Screen Layout ID: [B]1[/B][*]Screen Layout Template: [B]screenlayout_1[/B][*]Channel ID: [B]17[/B][*]Node ID: [B]17[/B][*]Database Asserts: [B]139[/B][*]AJAX Requests: [B]2[/B][*][B]Style ID: [B]20[/B] 			[/B][*][B] 				Templates: [B]19[/B][LIST=1][*]screenlayout_1 [B](parent)[/B][*]|----header[*]|----|----admin_sitebuilder_menu[*]|----|----admin_sitebuilder[*]|----|----|----color_style[*]|----|----|----search_config[*]|----|----|----|----humanverify[*]|----|----|----|----tag_editor[*]|----|----ad_header[*]|----|----ad_header2[*]|----|----search_popup[*]|----|----notices[*]|----widget_announcement[*]|----widget_7[*]|----widget_5[*]|----|----widget_error[*]|----|----admin_screenlayout_2[*]|----|----admin_screenlayout_4[*]|----|----footer[/LIST]
         			[/B][/LIST]

        Comment

        • tiwale
          Senior Member
          • Sep 2006
          • 103

          #5
          any help? is it a bug ? is there anything i can do to fix ?

          Comment

          • Lynne
            Former vBulletin Support
            • Oct 2004
            • 26255

            #6
            what is in your error_logs (if you don't know where they are, ask your host)?

            Please don't PM or VM me for support - I only help out in the threads.
            vBulletin Manual & vBulletin 4.0 Code Documentation (API)
            Want help modifying your vbulletin forum? Head on over to vbulletin.org
            If I post CSS and you don't know where it goes, throw it into the additional.css template.

            W3Schools <- awesome site for html/css help

            Comment

            • Hartmut
              Senior Member
              • Nov 2007
              • 2870
              • 4.2.x

              #7
              Please check 'error_log' wich can usually be found in the php folder of your server.
              No private support, only PM me when I ask for it. Support in the forums only.

              Comment

              • tiwale
                Senior Member
                • Sep 2006
                • 103

                #8
                here is part of error_log:

                Code:
                http://www.yoursite.com/forum5/" "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)"
                yoursite.com:80 xx.xxx.216.19 - - [06/Oct/2012:09:51:33 -0400] "POST /forum5/activity/forumlist HTTP/1.1" 200 1839 "http://www.yoursite.com/forum5/" "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)"
                yoursite.com:80 xx.xxx.216.19 - - [06/Oct/2012:09:51:40 -0400] "GET /forum5/forum/yoursite/hmi-music HTTP/1.1" 200 7743 "http://www.yoursite.com/forum5/" "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)"
                yoursite.com:80 xx.xxx.216.19 - - [06/Oct/2012:09:51:41 -0400] "POST /forum5/index.php/ajax/api/options/fetchValues HTTP/1.1" 200 662 "http://www.yoursite.com/forum5/forum/yoursite/hmi-music" "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)"
                yoursite.com:80 xx.xxx.216.19 - - [06/Oct/2012:09:51:41 -0400] "GET /forum5/forum/yoursite/favicon.ico HTTP/1.1" 200 7059 "-" "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)"
                yoursite.com:80 xx.xxx.216.19 - - [06/Oct/2012:09:51:41 -0400] "POST /forum5/index.php/ajax/api/cron/run HTTP/1.1" 200 500 "http://www.yoursite.com/forum5/forum/yoursite/hmi-music" "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)"
                hmi-music is the forum i was trying to access

                Comment

                • Doug Brott
                  Member
                  • Mar 2007
                  • 55
                  • 3.6.x

                  #9
                  I'm seeing this internal error as well. Nothing in the error_log file and I've opened permissions to everyone for the affected forum just to try and gain access.
                  Most (if not all) of the other forums work fine, but my main forum (or channel with vb5) is experiencing this error.

                  Comment

                  • Lynne
                    Former vBulletin Support
                    • Oct 2004
                    • 26255

                    #10
                    If your vb5 forums are in a sub-directory, is there an .htaccess file in the root? If so, try removing it and see if you still have the same problem.

                    Please don't PM or VM me for support - I only help out in the threads.
                    vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                    Want help modifying your vbulletin forum? Head on over to vbulletin.org
                    If I post CSS and you don't know where it goes, throw it into the additional.css template.

                    W3Schools <- awesome site for html/css help

                    Comment

                    • tiwale
                      Senior Member
                      • Sep 2006
                      • 103

                      #11
                      i did that as well as upgraded the vb4 forum to 4.2 before upgrading to beta11. I move the forum around, putting it on a different parent, set it to no parents and nothing worked. what was the outcome of this http://tracker.vbulletin.com/browse/VBV-4004 ? was it fixed? what was done?

                      Comment

                      • Yves R.
                        vBulletin QA
                        • Nov 2003
                        • 3856
                        • 5.6.X

                        #12
                        Which forum (channel) did you try to move? You shouldn't move the 'Forum' channel, all forums must be a children of the 'Forum' channel.

                        vBulletin QA - vBulletin Support French - Lead Project Tools developer

                        Next release? Soon(tm)

                        Comment

                        • Lynne
                          Former vBulletin Support
                          • Oct 2004
                          • 26255

                          #13
                          Originally posted by tiwale
                          i did that as well as upgraded the vb4 forum to 4.2 before upgrading to beta11. I move the forum around, putting it on a different parent, set it to no parents and nothing worked. what was the outcome of this http://tracker.vbulletin.com/browse/VBV-4004 ? was it fixed? what was done?
                          I was the one who reported that bug initially and I just commented in it that my upgrade went fine when upgrading to beta 13.

                          Please don't PM or VM me for support - I only help out in the threads.
                          vBulletin Manual & vBulletin 4.0 Code Documentation (API)
                          Want help modifying your vbulletin forum? Head on over to vbulletin.org
                          If I post CSS and you don't know where it goes, throw it into the additional.css template.

                          W3Schools <- awesome site for html/css help

                          Comment

                          • tiwale
                            Senior Member
                            • Sep 2006
                            • 103

                            #14
                            what i meant was, i moved the forum from vb4 before upgrading. geat lynne, i guest i have to wait for beta 13

                            Comment

                            • Doug Brott
                              Member
                              • Mar 2007
                              • 55
                              • 3.6.x

                              #15
                              Any idea when Beta 13 will be available? Will there be a Beta 12 first?

                              Comment

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