Any help from anyone would be greatly appreciated.
We are trying to migrate from vBulletin Cloud to vBulletin 5 Connect, hosted at SiteGround.
We got the backup from vB, gave all the info and files to SiteGround. The support tech(s) says:
but the old website would not restore. Only a brand new vB 5.
We requested support from vBulletin and they said:
In response, the tech at SiteGround says:
Does anyone know why this might be happening, or what might be wrong and how to fix it?
We are trying to migrate from vBulletin Cloud to vBulletin 5 Connect, hosted at SiteGround.
We got the backup from vB, gave all the info and files to SiteGround. The support tech(s) says:
We requested support from vBulletin and they said:
"They haven't filled out the /core/includes/config.php file to point to the restored database."
"Believe me - it is the correct database:
I tried 5 times to restore the site, but every time I completed the procedure your posts were not displaying.
I am quite sure I completed everything properly as I followed your instructions to the letter."
I tried 5 times to restore the site, but every time I completed the procedure your posts were not displaying.
I am quite sure I completed everything properly as I followed your instructions to the letter."
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