Updating 5.5.1 to 5.5.2 fails: JavaScript not enabled (while it actually is)

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  • m97forum
    Member
    • Jun 2017
    • 54
    • 5.3.x

    [Bug / Issue] Updating 5.5.1 to 5.5.2 fails: JavaScript not enabled (while it actually is)

    Hello,

    I'm trying to update my current vB 5.5.1 to current version 5.5.2. Upon calling the update script, I have to enter my license code and start the process. But then I get an error message, stating that no JavaScript is enabled. I'm also requested to check the availability of file https://HOST/install/vbulletin-upgrade.js - which is available.
    1. vBulletin Version: 5.5.2
    2. PHP Version: 7.7.2
    3. MySQL Version: 5.6.19
    4. Any Addons installed: no
    5. Does the issue occur in a default style? think so
    6. Does the issue occur using the English language provided? yes
    7. Error message on the screen':
    Startup Errors
    Due to the following errors, the install/upgrade can not continue:
    • Javascript support within your browser may be disabled; this is required to continue. If javascript is enabled, verify that this file is in place:

      Upgrade Javascript
    1. Browser and Browser version used.
      1. Chrome 75.0.3770.100
      2. Firefox 67.0.4
      3. Internet Explorer 11.557.17763.0
      4. Opera 60.0.3255.170
    2. Did you clear the browser cache and did the error continue? yes
    3. A list of steps that can be used to recreate the issue.
      1. upload files
      2. access https://HOST/install/upgrade.php
      3. enter license code
      4. start the process
    4. If the issue is an Invalid Server response, the web server and PHP logs that correspond with its timestamp.
    Any ideas? Any other update I've done finished successful.

    Thanks a lot.
    Stefan
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 74167

    #2
    What ad blocking extensions are you using in your browser?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • m97forum
      Member
      • Jun 2017
      • 54
      • 5.3.x

      #3
      Hello Wayne,

      I have no such extensions installed in Firefox, Chrome or Internet Explorer. I do have the Opera Ad Blocker installed. Default settings do apply here, as well as Do Not Track and Cookie settings (remove upon close).

      Stefan

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 74167

        #4
        Would need an active link to explore the problem.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • m97forum
          Member
          • Jun 2017
          • 54
          • 5.3.x

          #5
          Hey Wayne,

          since you requested some sensitive data, I've just opened a support ticket containing those details: SID-2302655

          Thanks.
          Stefan
          Last edited by Wayne Luke; Tue 25 Jun '19, 10:42am.

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