There are a significant number of forum users who think they can reply to a private message notification email by simply clicking the REPLY button in their email program. When a user does this, the email is only going to the forum webmaster email account (the sender of the private message notification email) and not the original sender of the PM. I am curious how forum owners are coping with this issue. Are you putting text in the email template to say "do not reply" or are you using a noreply@XXX email as the sender? Obviously when the email recipient clicks the "view full message" link in the notification email there are no issues, but I was shocked to realize how many people simply click REPLY in their email program.
Please share your thoughts and best practices
Please share your thoughts and best practices
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