VB Version 5.5.1
PHP Version 7.2.12
MySQL Version 5.6.41-cll-lve
Hello all,
So one would first make the assumption that I need to adjust my session timeout settings in AdminCP, this is something I have already done and I have set it for now at 2 hours before the session times out.
Unfortunately however my site at random times decides to log me out. I have disabled any additional plugins/products that I have added to my site to make sure they were not a factor, alas it made no difference and I am still being logged out. The only way the site will keep me logged in is by clicking the ''Remember me'' checkbox when logging in. Not all users are going to want to use that and it seems silly to use that to stay logged in for any meaningful amount of time.
I can only assume there is an issue somewhere as there logging out is sporadic. I have made sure to use a vanilla browser (Chrome/FF) for testing to make sure there are no add-ons interfering but again that makes not difference.
I have a video linked below showing an example of the sporadic issue. You will notice I click on my username drop down and select ''My Profile'' which then proceeds to log me out. The annoying thing is, once I re-login, I cannot duplicate this issue again as going back into My Profile a second time will result in normal behavior rather than logging me out, again it is sporadic and not something that can always be duplicated by copying any specific steps. Oddly, I have had this issue when attempting to play the embedded YT video on my sites homepage, this is why you see me in the video you see me going to play it...but on this occasion it did not log me out.
Video: https://drive.google.com/file/d/1yiN...ew?usp=sharing
This one is super irritating and it happens on an user account I have created, whether full admin or a registered user.
Any ideas ?
Happy to provide any information you need.
Thanks,
P
PHP Version 7.2.12
MySQL Version 5.6.41-cll-lve
Hello all,
So one would first make the assumption that I need to adjust my session timeout settings in AdminCP, this is something I have already done and I have set it for now at 2 hours before the session times out.
Unfortunately however my site at random times decides to log me out. I have disabled any additional plugins/products that I have added to my site to make sure they were not a factor, alas it made no difference and I am still being logged out. The only way the site will keep me logged in is by clicking the ''Remember me'' checkbox when logging in. Not all users are going to want to use that and it seems silly to use that to stay logged in for any meaningful amount of time.
I can only assume there is an issue somewhere as there logging out is sporadic. I have made sure to use a vanilla browser (Chrome/FF) for testing to make sure there are no add-ons interfering but again that makes not difference.
I have a video linked below showing an example of the sporadic issue. You will notice I click on my username drop down and select ''My Profile'' which then proceeds to log me out. The annoying thing is, once I re-login, I cannot duplicate this issue again as going back into My Profile a second time will result in normal behavior rather than logging me out, again it is sporadic and not something that can always be duplicated by copying any specific steps. Oddly, I have had this issue when attempting to play the embedded YT video on my sites homepage, this is why you see me in the video you see me going to play it...but on this occasion it did not log me out.
Video: https://drive.google.com/file/d/1yiN...ew?usp=sharing
This one is super irritating and it happens on an user account I have created, whether full admin or a registered user.
Any ideas ?
Happy to provide any information you need.
Thanks,
P
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