Hello, we are having problems accessing our forums when using google chrome on android. Things are working fine when using Chrome and Edge on Windows 10.
We are using VBulletin 5.5.0
PHP 7.1.26
MYSQL 5.5.63-MariaDB
Browser Google Chrome ( 71.0.3578.99) on Android 8.00
I have tried clearing the cache and it makes no difference.
forum access page www.knightsoftherodandline.com/forum
When we try to log on the first time it just takes us back to our login page and then when we try to log on for a second time we get the following error message when running in debug mode; Message Body
Error :Your submission could not be processed because a security token was missing.
If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error. on line 710 in /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php
Step 0: showErrorPage() called on line 289 in /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php
Step 1: handleException() called
Exception API Error
Controller: content_channel
Method: fetchTopLevelChannelIds
Error(s):
array ( 0 => array ( 0 => 'Your submission could not be processed because a security token was missing.<br /> <br /> If this occurred unexpectedly, please <a href="%1$s">inform the administrator</a> and describe the action you performed before you received this error.', ), 1 => array ( 0 => 'exception_trace', 1 => '## /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/core/vb/api.php(644) Exception Thrown #0 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/core/vb/api/wrapper.php(186): vB_Api->checkApiState(\'fetchTopLevelCh...\') #1 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/api/interface/collapsed.php(101): vB_Api_Wrapper->__call(\'fetchTopLevelCh...\', Array) #2 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/runtime.php(972): Api_Interface_Collapsed->callApi(\'content_channel\', \'fetchTopLevelCh...\', Array, false, true) #3 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(369) : eval()\'d code(158): vB5_Template_Runtime:arseData(\'content_channel\', \'fetchTopLevelCh...\', \'\') #4 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(369): eval() #5 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/cache.php(134): vB5_Template->render(false) #6 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(391): vB5_Template_Cache->replacePlaceholders(\'\\r\\n\\t\\r\\n\\r\\n\\t\\r\\n\\t\\t<me...\') #7 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/cache.php(134): vB5_Template->render(false) #8 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(391): vB5_Template_Cache->replacePlaceholders(\'<!-- ##template...\') #9 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php(496): vB5_Template->render() #10 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php(289): vB5_ApplicationAbstract::showErrorPage(Array, false) #11 [internal function]: vB5_ApplicationAbstract::handleException(Object(vB5_Exception)) #12 {main}', ), )
on line 976 in /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/runtime.php
If I wait a while and then try to access the forums through www.knightsoftherodandline.com/forum I can then access the forum but if I refresh the login screen it just keeps giving the error.
We are using the default template although I have changed a few colours.
Is there anything you can suggest to solve this?
Thanks in advance
Dave
We are using VBulletin 5.5.0
PHP 7.1.26
MYSQL 5.5.63-MariaDB
Browser Google Chrome ( 71.0.3578.99) on Android 8.00
I have tried clearing the cache and it makes no difference.
forum access page www.knightsoftherodandline.com/forum
When we try to log on the first time it just takes us back to our login page and then when we try to log on for a second time we get the following error message when running in debug mode; Message Body
Error :Your submission could not be processed because a security token was missing.
If this occurred unexpectedly, please inform the administrator and describe the action you performed before you received this error. on line 710 in /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php
Step 0: showErrorPage() called on line 289 in /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php
Step 1: handleException() called
Exception API Error
Controller: content_channel
Method: fetchTopLevelChannelIds
Error(s):
array ( 0 => array ( 0 => 'Your submission could not be processed because a security token was missing.<br /> <br /> If this occurred unexpectedly, please <a href="%1$s">inform the administrator</a> and describe the action you performed before you received this error.', ), 1 => array ( 0 => 'exception_trace', 1 => '## /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/core/vb/api.php(644) Exception Thrown #0 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/core/vb/api/wrapper.php(186): vB_Api->checkApiState(\'fetchTopLevelCh...\') #1 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/api/interface/collapsed.php(101): vB_Api_Wrapper->__call(\'fetchTopLevelCh...\', Array) #2 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/runtime.php(972): Api_Interface_Collapsed->callApi(\'content_channel\', \'fetchTopLevelCh...\', Array, false, true) #3 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(369) : eval()\'d code(158): vB5_Template_Runtime:arseData(\'content_channel\', \'fetchTopLevelCh...\', \'\') #4 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(369): eval() #5 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/cache.php(134): vB5_Template->render(false) #6 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(391): vB5_Template_Cache->replacePlaceholders(\'\\r\\n\\t\\r\\n\\r\\n\\t\\r\\n\\t\\t<me...\') #7 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/cache.php(134): vB5_Template->render(false) #8 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template.php(391): vB5_Template_Cache->replacePlaceholders(\'<!-- ##template...\') #9 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php(496): vB5_Template->render() #10 /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/applicationabstract.php(289): vB5_ApplicationAbstract::showErrorPage(Array, false) #11 [internal function]: vB5_ApplicationAbstract::handleException(Object(vB5_Exception)) #12 {main}', ), )
on line 976 in /xd1/homes/hash/99/a7399/00/48/u74800/knightsoftherodandline.com/www/forum/includes/vb5/template/runtime.php
If I wait a while and then try to access the forums through www.knightsoftherodandline.com/forum I can then access the forum but if I refresh the login screen it just keeps giving the error.
We are using the default template although I have changed a few colours.
Is there anything you can suggest to solve this?
Thanks in advance
Dave
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