So my host sent me this message. Ill post it below. I dont quite know why my forum is sending out so many emails through the server. I have employed someone to help me use a 3rd party email service called Mailgun. We get 10K free emails. In one day Mailgun is showing almost 800 emails going through. I dont know where on my forum this is happening. The tough part about VB is that it is so technical that i have to pay to have these fixes done. And it seems like there is always some issue i have to resolve. So i thought i would ask here. In hopes that someone might be able to lok at my forum and figure out why its sending out so many emails?
I dont know what to do at this point. Here is the message from the host.
I dont know what to do at this point. Here is the message from the host.
Hello,
We are contacting you from Namecheap Technical support.
Since your server has a management plan with us and is added to our monitoring system, we noticed that there was an email queue accumulating on your server. Having checked the issue, we can see that you have a forum athttp://www.thepowderblues.com/forum/ that is sending out notifications to its users about any changes on the forum from the address [email protected] using the PHP script.
The thing is that our services are not designed for mass mailing and if the content of the email contains spam markers, it gets filtered by our internal system. Unfortunately, your mailing ability has been limited by our internal system due to unusual mailing rate. In order to resolve the issue, we would recommend to decrease the amount of email notifications that are sent to the forum users so that the emails can pass the filtering system without an issue.
In case it is not possible, we could also try adding the email account [email protected] to whitelist in your filtering system. However, in this case the emails must include an "unsubscribe" link or instructions about how the forum users may disable these notifications. It is required in order to prevent the users from marking your emails as spam and spoiling your servers email reputation.
Should you have any questions, please contact us back any time.
We are contacting you from Namecheap Technical support.
Since your server has a management plan with us and is added to our monitoring system, we noticed that there was an email queue accumulating on your server. Having checked the issue, we can see that you have a forum athttp://www.thepowderblues.com/forum/ that is sending out notifications to its users about any changes on the forum from the address [email protected] using the PHP script.
The thing is that our services are not designed for mass mailing and if the content of the email contains spam markers, it gets filtered by our internal system. Unfortunately, your mailing ability has been limited by our internal system due to unusual mailing rate. In order to resolve the issue, we would recommend to decrease the amount of email notifications that are sent to the forum users so that the emails can pass the filtering system without an issue.
In case it is not possible, we could also try adding the email account [email protected] to whitelist in your filtering system. However, in this case the emails must include an "unsubscribe" link or instructions about how the forum users may disable these notifications. It is required in order to prevent the users from marking your emails as spam and spoiling your servers email reputation.
Should you have any questions, please contact us back any time.
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