I've searched around in here and not able to find any discussions about this problem. We are new a new vBulletin customer, and after migrating our forums over to this platform... our members are not able to access their old profiles. I have personally attempted to regain access to my profile, and twice it has indicated a temporary password has been sent to my email but nothing ever comes through. Multiple individuals have indicated they are having the same problem. One member said after many attempts, they finally received a temporary password, but are unable to log in using it. So, at the moment our 9,296 members are not able to log in to their profiles as of Friday afternoon when we went live.
Any suggestions or ideas?
Any suggestions or ideas?
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