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  • mehedimw
    Member
    • Jan 2018
    • 55
    • 3.8.x

    Home page not working

    my forum link is http://gsmsociety.com

    i upgrade my forum 4.2.5 to 5.4.5 after upgrade compleate. when i click on home or logo forum not open.

    also when i visit in http://gsmsociety.com not opening.
    but when i add in link gsmsociety.com/forum then it open. i want both if my visitor click on home and it open direct in real link.gsmsociety.com

    please help me
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73976

    #2
    Seems the files and/or URL rewrites are not active. This should be a valid page in vBulletin 5 - http://gsmsociety.com/forum/. It should not give a directory listing and there should not be any forum directory in the file structure.

    To solve your problem more information is needed. What version did you upgrade from? What is the version of PHP that you're using? What OS and webserver is being used on the server itself?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • mehedimw
      Member
      • Jan 2018
      • 55
      • 3.8.x

      #3
      I was using vb 4.2.5 php version 5.6
      now I upgrade 5.2.5 php version 7
      i want only gsmsociety.com directory please help me to fix my issue

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 73976

        #4
        Before upgrading to vBulletin 5.4.5, did you delete all of your vBulletin 4 files? Except customavatars and attachment folders?

        Don't really know what the error is though. A blank page is usually typical of a PHP error. You would need to look at the PHP Error Log on your server. This may be a file named error_log in your public_html directory. If it doesn't exist there, you will have to ask your host how to access it.

        Did you encounter any errors while running the upgrade.php script?
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • mehedimw
          Member
          • Jan 2018
          • 55
          • 3.8.x

          #5
          Yes I was delete all data before upgrade.
          Web open only when I input gsmsociety.com/index.php

          but I want it’s only open when I type gsmsociety.com pls help me

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73976

            #6
            Delete the index.html file in your public_html directory.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

            • mehedimw
              Member
              • Jan 2018
              • 55
              • 3.8.x

              #7
              now its working perfect thank you very much.

              Comment

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