[Bug / Issue] Channel Creation Issue

[holymannn]

Hi, I am on Vb5.4.4 (upgraded from Vb4.1.10). When i am trying to create a new channel from admin cp, The channel is only visible for admin. It's not visit to other users. I need to wait 1-2days later only the channel will be visible. May I know what should i do to make it visible as soon as i created the channel. I tried to use site builder to create channel but i got the saving error. anyone here have this experience. How to fix this? thanks

error_saving_channels_code

Error information: " 500 error "

[Wayne Luke]

Channels should be immediately available to all users with the proper permissions.

Please answer all the questions in this topic:

https://www.vbulletin.com/forum/forum/vbulletin-5-connect/vbulletin-5-connect-questions-problems-troubleshooting/vbulletin-5-support-issues-questions/4005558-required-information-to-obtain-support

[holymannn]

Channels should be immediately available to all users with the proper permissions.

Please answer all the questions in this topic:
https://www.vbulletin.com/forum/foru...obtain-support

1. vBulletin Version - 5.4.4
2. PHP Version - ea-php71
3. MySQL Version - 5.6.38-1
4. Any Addons installed - tapatalk
5. Does the issue occur in a default style? i am using default style
6. Does the issue occur using the English language provided? i am using english language
7. Error message on the screen'

when adding channel using site builder i get the error below

  
 [COLOR=#FF0000]error_saving_channels_code  Error information: " 500 error "[/COLOR] [COLOR=#FF0000][/COLOR]

when adding channel from admincp, no issue but the channel visible to normal user only few hours later

1. Browser and Browser version used. tried on mac chrome, safari, firefox. ios safari, chrome
2. Did you clear the browser cache and did the error continue? yes, error continue
3. A list of steps that can be used to recreate the issue.
   1. site builder --> add channel --> save
   2. admincp --> add channel --> save
4. If the issue is an Invalid Server response, the web server and PHP logs that correspond with its timestamp. no invalid server response

[Wayne Luke]

Please include the complete list of steps used, including channel names, descriptions, order, etc...

If the issue is an Invalid Server response, the web server and PHP logs that correspond with its timestamp. no invalid server response

You're receiving a 500 server error. This is an "Invalid Response".
error_saving_channels_code Error information: " 500 error "