Invite to private groups does not send mail

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  • pmquist
    Senior Member
    • Jan 2006
    • 232
    • 5.7.X

    [Bug / Issue] Invite to private groups does not send mail

    I am trying to invite people to social groups. It is a private group and the mail service is workingfine except for sending an email when inviting a member. It sends a mail when asking to moderate and it sends a PM when inviting a member, but no mail.
  • Wayne Luke
    vBulletin Technical Support Lead
    • Aug 2000
    • 73981

    #2
    Set up the mail log under Settings -> Options -> Error Handling and Logging. Does the email get created?

    What does your mail server log say about these emails?
    Translations provided by Google.

    Wayne Luke
    The Rabid Badger - a vBulletin Cloud demonstration site.
    vBulletin 5 API

    Comment

    • pmquist
      Senior Member
      • Jan 2006
      • 232
      • 5.7.X

      #3
      I have checked the vBulletin mail log file and the email is not created when inviting members and it is created when inviting a moderator.

      Comment

      • Wayne Luke
        vBulletin Technical Support Lead
        • Aug 2000
        • 73981

        #4
        The users don't see the invites in their message center? Accessed by clicking on the Notifications link.
        Translations provided by Google.

        Wayne Luke
        The Rabid Badger - a vBulletin Cloud demonstration site.
        vBulletin 5 API

        Comment

        • pmquist
          Senior Member
          • Jan 2006
          • 232
          • 5.7.X

          #5
          Yes they do. Thats what I meant by saying that they get a PM.
          But no email. And all their user settings are checked for receiving notification by mail.

          Comment

          • Wayne Luke
            vBulletin Technical Support Lead
            • Aug 2000
            • 73981

            #6
            Sorry. After reviewing the code, I don't see that it sends any emails on channel invite. If you would like this functionality added, you can make a feature request in the issue tracker.
            Translations provided by Google.

            Wayne Luke
            The Rabid Badger - a vBulletin Cloud demonstration site.
            vBulletin 5 API

            Comment

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