Cannot access "PAGES"

[Wesleyinman]

When I am in SiteBuilder , the Pages function at the top of my screen is not working. When I click on it, I get an error message that says Invalid Server Response. Try again.

No matter how many times I try again, I cannot get it to function. The only thing it allows me to do is to CLOSE Page Manager.

Can you please help? Thank you!!

[Wesleyinman]

^^ bump ^

I still have never received a response. How do I create a ticket or get this addressed please??

[Wayne Luke]

Will look into the issue.

[Wesleyinman]

Will look into the issue.

Thank you!

[Wayne Luke]

I can't recreate the issue with our support administrator. Which user is having the problem? I will have to change the password on the user to gain access and view the problem.

[Wesleyinman]

I can't recreate the issue with our support administrator. Which user is having the problem? I will have to change the password on the user to gain access and view the problem.

Wayne Luke ok to be honest, the PAGES feature was never working for me since day 1. I was able to access it day one but when I tried to change the layout of a certain page, it always defaulted back to the very main forums style and setup. Super frustrating.

The only user that I have tried it with is the admin, aka "Tyler Durden", so hopefully that helps. I have attached a screenshot of the error message for you.
Thank you

[Wayne Luke]

I can see the issue with the user provided. I don't have a way to directly fix the issue. I have passed it to the Cloud Developers for resolution.

[Wayne Luke]

I am told this issue is resolved. You'll need to request a password reset on your user.

[Wesleyinman]

Thank you very much!!